Reviews (417)

Overall rating
4.1
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless integration with e-commerce platforms, highlighting its customizable shipping options and dynamic rate calculations. The global shipping capabilities with competitive rates and a variety of courier options are particularly valued by businesses looking to expand internationally. The comprehensive dashboard offers all necessary shipment details, and the responsive customer support is frequently commended. Additionally, automation features streamline the shipping process, making it cost-effective and continuously improving its reliability and user experience.

October 10, 2017

So far so good. I've been using it for my local + international orders for my Singapore Souvenirs online shop.

Quick and responsible customer support.

Great offerings from couriers and JIT quotations are perfect for my e-commerce.

Thank you Easyship!

P.S Would be 5+++ stars if you guys could figure out an affordable C.O.D option for local deliveries.

Sg Style
Singapore
Over 1 year using the app
December 7, 2018

This app is easy to use and has lots of different courier options to choose from. The best thing is that small businesses like ourselves do not need to commit to a minimum pick up each time. All shipping labels are auto generated for us too, which cuts down a lot of time and effort.

Kindred Teas
Singapore
Over 1 year using the app
March 2, 2020

I have been sourcing for a good complete package shipping partner for years that is easy to use and provide local and international courier services.
Easyship provide a really good platform for my customers to use with ease, both locally and internationally. My customers can have options to choose which courier and cost of shipping they like to use. We the business owners can easily sync the orders with Easyship with a few clicks and the courier services is deal done in a few minutes. Most importantly, the service support I get from the local team is very good. Whenever I have an issue, they promptly solved it quickly so We can move on with our business. Its been a good business partner.

TCMshop.sg
Singapore
Over 1 year using the app
August 31, 2022

EasyShip have been a fantastic partner for our brand. As a small startup, we had numerous areas we have to cover, many which were outside our wheelhouse. We found EasyShip and they helped us incorporate our fulfillment and order processing flow with ease. They offer great customer service and support, going above and beyond to help us get up to speed and ensure our logistics were covered. Thanks EasyShip!

Aquaroo Baby Carrier Inc.
United States
Over 1 year using the app
Edited May 7, 2023

Have been using EasyShip, happily, for over a year - until they out of the blue changed it to where printing on a 4x6 label is no longer free, and is now apart of their $30 subscription package.

Looking into a replacement shipping service as we speak.

Huni Bunny Shop
United States
Over 1 year using the app
Easyship replied May 31, 2023

Hi there,

Thanks for your review. We have made changes to our subscription model but at the same time, we don't want anyone to stop using our app!

We've made some changes based on the feedback we've received and you will now be able to access 4x6 label printing once more.

Hope this helps,

Easyship

February 10, 2021

We have been working with the Easyship team for a number of months to launch serviecs with them in the USA. The app worked perfectly and the level of support we received from the Easyship team was and is first class.

BTS US Store
United States
Over 1 year using the app
February 4, 2019

I lost a lot of sales because of this app. During the checkout process there were many instances when it wouldn't provide customers shipping rates or only provide expensive shipping options when there were definitely less expensive options/carriers. This caused so many abandoned carts and messed up my latest product launch sales.

Though the shipping offers on the backend are at times lower than other platforms, I will not use the calculated shipping rates ever again.

It's good to have as an option for manual shipping label fulfillment not for customer-facing calculated live rates at checkout.

The Dark Lord
United States
Over 1 year using the app
November 19, 2019

Very usefull and friendly-user; A must to pass an e-commerce business. I strongly recommend.

Cirrus Shower
France
Over 1 year using the app
October 5, 2017

loved how easy it made shipping.

Monoyono1
Singapore
Over 1 year using the app
October 26, 2017

Great customer service! love it~

Smoochiezz
Singapore
About 1 year using the app