Reviews (417)

Overall rating
4.1
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless integration with e-commerce platforms, highlighting its customizable shipping options and dynamic rate calculations. The global shipping capabilities with competitive rates and a variety of courier options are particularly valued by businesses looking to expand internationally. The comprehensive dashboard offers all necessary shipment details, and the responsive customer support is frequently commended. Additionally, automation features streamline the shipping process, making it cost-effective and continuously improving its reliability and user experience.

November 7, 2018

I liked how this website offers so many options of shipments. saved me few bucks by giving me options

TukTukSandals
United States
About 1 year using the app
October 17, 2017

Best customer service, best price, best follow-up, best delivery. The service helped Andrew Kayla to reduce the shipment cost for each pair of shoes we send out around the world while helping us to compare the most suitable delivery time options and providing web page plugins for clients to view the tax charges clearly. Special thanks to Rick Ngan and his team for the professional advice and on-time responses. What more can I say?

A Kay
Hong Kong SAR
About 1 year using the app
August 10, 2022

I use this app to help fulfill our orders efficiently. It has worked great in the 3+ months that I have been working where I currently am. So far I have not had any real issues with Easyship.

Mokuyobi
United States
About 1 year using the app
April 2, 2018

Easyship is an amazing app. I love how seamless shipping has become using Easyship's service and platform - and cheap, too! I can't imagine life without them now.

Techanic
Singapore
About 1 year using the app
Edited February 25, 2020

Easyship really helped us streamline our shipping preferences for customers allowing them to make informed decisions. Our sales have since seen a steady increase and we're very grateful to the Easyship. Also, a massive shoutout to their customer service for being so patient and helpful throughout the process.

Florté
Hong Kong SAR
About 1 year using the app
September 14, 2017

Easyship has made fulfillment and shipping a breeze. Being on the other side of the world from all of your product can be terrifying but with Easyship it's in good hands and it has left us from a mess of worrying and stress. They are quick, competitively priced and have a great customer service team. Thanks for all your help Eric!

Bourge Design Store
United States
About 1 year using the app
September 8, 2017

this app take your e-commerce business to the next level, dynamic shipping rates really make our customer happy, the "actually work" tracking info also works like charm. For the backend, the app runs great, smoothing our shipping process a lot. 100% satisfy.

Rc Papa
Hong Kong SAR
About 1 year using the app
September 12, 2017

user friendly and more choice of courier for customer
excellent app !

Goods Of Desire
Hong Kong SAR
About 1 year using the app
September 17, 2021

I've just started to use Easyship for my Shopify store. While I'm still new to it and figuring it out, the support has been great! I'm so glad that I have been able to set up support calls on the same day (in the same hour) and had my questions/issues resolved really quickly. Recommended, thanks!

doepamine
Singapore
About 1 year using the app
February 23, 2021

The app has so many problems, and the customer support team seems never care solving them, after sharing my problem with the team, they didn't got back with the right answers,

Alieva
United States
About 1 year using the app
Easyship replied July 29, 2024

Hi,

Thank you for taking the time to share your feedback. I am truly sorry to hear about your experience and understand your frustration. At Easyship, we strive to provide excellent service.

Please contact us with your Easyship account details so we can investigate and resolve this matter promptly.

Thank you for your patience and understanding.

Thanks,
Ben (Marketing @Easyship)