Reviews (417)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface and seamless integration with e-commerce platforms, highlighting its customizable shipping options and dynamic rate calculations. The global shipping capabilities with competitive rates and a variety of courier options are particularly valued by businesses looking to expand internationally. The comprehensive dashboard offers all necessary shipment details, and the responsive customer support is frequently commended. Additionally, automation features streamline the shipping process, making it cost-effective and continuously improving its reliability and user experience.
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I've been using Easyship as my Shopify shipping partner for several months now. I have never had any problems, all the rates are clear, no hidden costs and the shipping costs are very affordable thanks to USPS. Easyship has been proving to be a very reliable partner in every way for more than a year now.
Hi there,
Thanks for the review!
It's great to hear that you're getting the best out of our rates!
Easyship
We just started using this app. Great app, makes things way easier for us.
Great APP! Literally the best if you're trying to scale your business. Customer service could be better. But overall 5 stars!
In general, I like this app. I did have some significant issues getting it to do what I needed it to and which took quite a while to wring out with tech support. Everyone was friendly and tried to help, but some specialists were not that knowledgeable about the systems, and where things can go wrong. I ended up figuring out some of the settings myself.
One such stumbling block was the "add additional carriers automatically when available" check box in shopify shipping settings - if you're trying to give customers only a select number of shipping options, don't have this selected. It was extremely frustrating to figure this one out and tech support was useless when checkout was displaying all sorts of odd shipping modalities that made no sense.
I'm still having a couple issues:
1. Input Dimensions - doesn't seem to work, at all. I've entered the information multiple times, downloaded it directly from the Shopify side, it exclusively defaults to the padded flat rate envelope dimensions. Tech support has been completely useless in solving this issue, but it's not extremely material as the shipping options I use aren't concerned with overall dimensions. Setup progress in the upper left still isn't complete, and the dimensions are the only item that it says aren't complete, though the information is completely there.
2. System doesn't differentiate between Fedex Ground and Fedex Home, so we often lose $$ when it assumes Ground for Home addresses. Tech support was not helpful with this either. There is a 'residential surcharge' check box, but it doesn't seem functional for FedEx.
3. During the extremely high volume period in the early SIP policy period when web traffic was crazy, this app would consistently fail to download orders on my shopify account. It doesn't appear to have such issues any longer.
4. The shipping rules are a bit odd, but I understand it's programming speak, you can get it to do what you need it to by learning the language.
I did eventually get to a lady who was supremely knowledgeable and helpful, though haven't been able to solve the residential surcharge and dimensions problems.
I have been testing ShippingEasy also and like the format better. BUT, it doesn't support integration with a FedEx account, so I'm not using it.
Easyship seems to do what you need in general.
I'd like to use my own logo for the packing sheet, but haven't figured out how to customize that yet.
Exactly what I was looking for, a one stop shop to ship parcels locally and internationally and only one entity to deal with. Marie and her team are responsive and they've made shipping a breeze for us. Thanks guys!
Easyship has helped to broaden my horizons. As I tackle the myriad challenges of building my own online sports brand, it is a relief to know a have a reliable partner like Easyship on my side. The team over in Singapore are very efficient and are always keen to help. Kudos.
I have been using Easyship for almost a year now based in Hong Kong and it has been great. The customer service is quick at responding and helping you solve any issues. It is really easy to use and both the local and international shipping has been quick and reliable. I definitely recommend this app.
Sahana is amazing, very professional and easy to deal with.
App is easy to use and has been trouble-free since we signed up a year ago.
Thanks for your feedback, we think Sahana is great too!
We just installed it and planning to use it for shipping. The greatest thing about the app is that it allows you to see tax and duties in different regions/countries so you can plan your shipment wisely.
I found the app and the whole software really easy to use. Any questions I had were answered swiftly, making the whole integration seamless. Really pleased I switched.