Reviews (295)

Overall rating
4.9
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for enhancing customer experience by providing clear delivery expectations, which helps reduce customer inquiries and increase transparency. It supports extensive customization of delivery dates for different products and regions, and integrates seamlessly into Shopify, displaying ETAs on product pages, cart, checkout, and customer notifications. The app is noted for its performance, not affecting site speed, and its customer support is responsive, offering personalized and immediate assistance. This makes it a valuable tool for improving customer service and operational efficiency.

October 17, 2024

This app is exactly what I needed to display estimated delivery dates on my Shopify store. The setup was smooth, and the team helped me position it perfectly on my product pages. They were incredibly patient throughout the process, answering all my questions and making adjustments until everything was just right.

Highly recommend this app for anyone looking to improve the customer experience with clear delivery expectations!

Trendi Pets
Portugal
9 months using the app
SetuBridge replied October 21, 2024

Hi ,

Thank you for your amazing review! We're thrilled to hear that our app met your needs for displaying estimated delivery dates and that the setup process was smooth. It's great to know that our team was able to assist you in positioning it perfectly on your product pages.

Your recommendation means a lot to us, and we’re committed to helping enhance the customer experience. If you ever have more questions or need further assistance, please don’t hesitate to reach out.

Thanks again for your support!

October 29, 2024

Excellent Support: "I recently encountered an issue with my theme, and the support team was incredibly helpful. They responded promptly, were patient, and guided me through the solution. Highly recommend!"

GFASHION
India
Over 1 year using the app
SetuBridge replied November 8, 2024

Thank you so much for the fantastic 5-star review! 🌟 We're thrilled to hear that our support team could assist you with your theme issue. Your recommendation means a lot to us, and we're here anytime you need further help. Thanks again for choosing us!

September 17, 2024

App works great and support is extremely helpful. I like the way I can use rules so as to have different ETAs per product tag. I also appreciate ETAs by destination and of course the language capability.
Many thanks

IllustrArte
Spain
10 months using the app
SetuBridge replied September 19, 2024

Thank you for your wonderful 5-star review! We're so glad to hear that the app works great for you and that you find our support helpful. It's fantastic that you're enjoying the features like product tag rules, ETAs by destination, and the language capability.

If you ever need assistance or have any questions, feel free to reach out.

Thanks again for your support!

Best regards
SetuBridge team

October 24, 2024

The support team behind this ETA app is absolutely outstanding! Special shoutout to Samta, who provided lightning-fast responses and went above and beyond with personalized help. She helped me understand all the customization possibilities and made sure everything was perfectly set up for my store launch. The app offers extensive customization options, and with their amazing technical support, you can truly make it work exactly how you want. Definitely recommend - the level of support alone makes it worth every penny!

Paws and Memories
Israel
7 days using the app
SetuBridge replied October 26, 2024

Thank you so much for the glowing review! 🌟 We're thrilled to hear that our app and support, especially Samta’s assistance, made such a positive impact on your experience. Personalization and ensuring everything is set up just right are top priorities for us, so it’s fantastic to know it was helpful for your store launch. Your recommendation means the world to us, and we’re here anytime you need further assistance. Thank you again for your kind words and trust in our app!

August 2, 2024

I fully recommend this app, used it for about 2 years. It is very well integrated with Shopify, it doesn't not have errors or causes errors with other apps. It does not slow the shop. I have only good things to say about it, very useful. A bit pricy :) but it also delivers. Good job.

Boemo
Romania
Almost 2 years using the app
SetuBridge replied August 5, 2024

Thank you so much for your 5-star review! We're thrilled to hear that you've had a great experience with our order delivery date app over the past two years. Your feedback about its seamless integration with Shopify and its reliability means a lot to us. We appreciate your support and understanding regarding the pricing. If you ever have any questions or need further assistance, please feel free to reach out. Good job to you too for running a successful shop!

October 22, 2024

The support tried their best to solve my issues and patiently providing solutions until it is fixed.

The Future Rocks | Hong Kong
Hong Kong SAR
About 1 month using the app
SetuBridge replied October 23, 2024

Thank you so much for your review! We're glad to hear that our support team was able to assist you and provide the solutions you needed. If there's anything else we can help with to make your experience even better, feel free to reach out! We're always here to help.

October 17, 2024

I love the hands on support available from their team when you reach out to them. I've reached out multiple times for support and every interaction was better than the other. They solve the issue in a quick and efficient manner.

The performance of the app is everything you can ask for. It has a wide variety and beautiful templates to choose from and pretty easy to add to your store. I love the customised look and feel it gives to the store.

I also like how it does not impact site speed at all which is the best added bonus you can get with an elaborate app like this. Recommend!

Lux Yard and Homes
United States
1 day using the app
SetuBridge replied October 21, 2024

Hi ,

Thank you so much for your fantastic review! We're thrilled to hear that you’ve had such positive experiences with our support team and that they were able to resolve your issues quickly and efficiently.

It’s great to know that you appreciate the performance of the app, along with the variety of templates and customization options available. We strive to provide a seamless experience, and we’re glad to hear that our app doesn’t impact your site speed.

Your recommendation means the world to us! If you ever need anything else or have more feedback, feel free to reach out.

Thanks again for your support!

November 11, 2024

Very slick looking app with multiple visual options - not only helps build customer trust but also limits their questions. Great customer service helping us to put it in the exact right place on page when we struggled

Jileon RainBoots
United Kingdom
3 days using the app
SetuBridge replied November 13, 2024

Thank you so much for the amazing 5-star review! We’re thrilled to hear that our app has helped build trust with your customers and improved their experience. It’s also great to know that our support team was able to assist you with the placement. We’re always here to help whenever you need us. Thanks again for your kind words!

November 7, 2024

I love this app and the assistance I always get.

LOVE KINKS
South Africa
Over 2 years using the app
SetuBridge replied November 8, 2024

Thank you so much for your kind 5-star review! We're delighted to hear that you're enjoying the app and the support we provide. If you ever need anything else, don't hesitate to reach out—we're always here to help! 😊

August 23, 2024

Perfect app perfect help. Tried almost all. Definetely suggest giving it a try.

Furnicept
Türkiye
12 months using the app
SetuBridge replied August 27, 2024

Thank you for the fantastic 5-star review! We’re thrilled to hear that you found our app and support to be perfect. Your recommendation means a lot to us!

If you need any further assistance or have any questions in the future, feel free to reach out. We’re here to help!