Reviews (307)

Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for providing clear delivery expectations on product pages, carts, and checkout, reducing customer inquiries and supporting multiple shipping methods. It offers extensive customization, a user-friendly interface, and seamless Shopify integration without impacting site speed. The support team is highly responsive, assisting with queries and custom development. Enhanced customer transparency and satisfaction are noted benefits, thanks to customizable templates and integration in customer notifications.

October 17, 2024

This app is exactly what I needed to display estimated delivery dates on my Shopify store. The setup was smooth, and the team helped me position it perfectly on my product pages. They were incredibly patient throughout the process, answering all my questions and making adjustments until everything was just right.

Highly recommend this app for anyone looking to improve the customer experience with clear delivery expectations!

Trendi Pets
Portugal
9 months using the app
SetuBridge replied October 21, 2024

Hi ,

Thank you for your amazing review! We're thrilled to hear that our app met your needs for displaying estimated delivery dates and that the setup process was smooth. It's great to know that our team was able to assist you in positioning it perfectly on your product pages.

Your recommendation means a lot to us, and we’re committed to helping enhance the customer experience. If you ever have more questions or need further assistance, please don’t hesitate to reach out.

Thanks again for your support!

December 3, 2024

I had an amazing experience with this delivery app! The customer support team was friendly and quick to resolve my query. Highly recommended!

The Best Gift Ever :)
United States
About 3 years using the app
November 25, 2024

5 stars is not enough to rate this app and the top quality service that comes with having it. If ever we need to make a change or implement a new feature, the guys and girls at EDD always do their best to help. 100% recommend this app.

Moto Central
United Kingdom
2 months using the app
SetuBridge replied November 26, 2024

Thank you so much for your kind words and the amazing 5-star review! 🌟 We're thrilled to hear that you're happy with both the app and our support. It's our goal to always go the extra mile for our customers, and we're so glad to know it makes a difference. Your recommendation means a lot to us! If you ever need anything, don’t hesitate to reach out—we're always here to help! 😊

October 29, 2024

Excellent Support: "I recently encountered an issue with my theme, and the support team was incredibly helpful. They responded promptly, were patient, and guided me through the solution. Highly recommend!"

GFASHION
India
Over 1 year using the app
SetuBridge replied November 8, 2024

Thank you so much for the fantastic 5-star review! 🌟 We're thrilled to hear that our support team could assist you with your theme issue. Your recommendation means a lot to us, and we're here anytime you need further help. Thanks again for choosing us!

September 17, 2024

App works great and support is extremely helpful. I like the way I can use rules so as to have different ETAs per product tag. I also appreciate ETAs by destination and of course the language capability.
Many thanks

IllustrArte
Spain
10 months using the app
SetuBridge replied September 19, 2024

Thank you for your wonderful 5-star review! We're so glad to hear that the app works great for you and that you find our support helpful. It's fantastic that you're enjoying the features like product tag rules, ETAs by destination, and the language capability.

If you ever need assistance or have any questions, feel free to reach out.

Thanks again for your support!

Best regards
SetuBridge team

October 24, 2024

The support team behind this ETA app is absolutely outstanding! Special shoutout to Samta, who provided lightning-fast responses and went above and beyond with personalized help. She helped me understand all the customization possibilities and made sure everything was perfectly set up for my store launch. The app offers extensive customization options, and with their amazing technical support, you can truly make it work exactly how you want. Definitely recommend - the level of support alone makes it worth every penny!

Paws and Memories
Israel
7 days using the app
SetuBridge replied October 26, 2024

Thank you so much for the glowing review! 🌟 We're thrilled to hear that our app and support, especially Samta’s assistance, made such a positive impact on your experience. Personalization and ensuring everything is set up just right are top priorities for us, so it’s fantastic to know it was helpful for your store launch. Your recommendation means the world to us, and we’re here anytime you need further assistance. Thank you again for your kind words and trust in our app!

November 26, 2024

Great app, does exactly what it needs to do and support is super fast and helpful.

Vinny & Charles
Australia
2 months using the app
SetuBridge replied November 27, 2024

Thank you for the wonderful 5-star review! 🌟 We're delighted to hear that the app is meeting your needs and that our support team could assist you quickly.

If you ever need help or have suggestions, feel free to reach out—we’re always here to assist! 😊

October 22, 2024

The support tried their best to solve my issues and patiently providing solutions until it is fixed.

The Future Rocks | Hong Kong
Hong Kong SAR
About 1 month using the app
SetuBridge replied October 23, 2024

Thank you so much for your review! We're glad to hear that our support team was able to assist you and provide the solutions you needed. If there's anything else we can help with to make your experience even better, feel free to reach out! We're always here to help.

December 2, 2024

The ETA app has been a game-changer for me! It’s incredibly user-friendly and works flawlessly, making it so much easier to manage my tasks and stay on top of everything. The features are well thought out, and the support team is responsive and helpful. I highly recommend this app to anyone looking for a reliable and efficient solution. Five stars all the way!

CRAFT ROSARIES
United Kingdom
4 days using the app
SetuBridge replied December 4, 2024

Thank you so much for your amazing feedback! 🌟 We're thrilled to hear that the ETA app has been a game-changer for you and that you’re enjoying its user-friendly design and features. Our team is always here to provide the best support possible, and it means the world to us that you highly recommend the app. Thanks again for the five stars! 😊

October 17, 2024

I love the hands on support available from their team when you reach out to them. I've reached out multiple times for support and every interaction was better than the other. They solve the issue in a quick and efficient manner.

The performance of the app is everything you can ask for. It has a wide variety and beautiful templates to choose from and pretty easy to add to your store. I love the customised look and feel it gives to the store.

I also like how it does not impact site speed at all which is the best added bonus you can get with an elaborate app like this. Recommend!

Lux Yard and Homes
United States
1 day using the app
SetuBridge replied October 21, 2024

Hi ,

Thank you so much for your fantastic review! We're thrilled to hear that you’ve had such positive experiences with our support team and that they were able to resolve your issues quickly and efficiently.

It’s great to know that you appreciate the performance of the app, along with the variety of templates and customization options available. We strive to provide a seamless experience, and we’re glad to hear that our app doesn’t impact your site speed.

Your recommendation means the world to us! If you ever need anything else or have more feedback, feel free to reach out.

Thanks again for your support!