Reviews (498)

Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this chat widget for boosting sales and improving customer communication. They appreciate its ability to handle pre-sales queries and integrate multiple communication channels. The widget is user-friendly, with customizable options like color adjustments and specific page displays. Merchants also commend the reliable performance and exceptional customer support, specifically praising support staff members Joyce and Wendy. Additionally, its cost-effectiveness and free plan options are well-received, making it a favored choice for enhancing customer service capabilities.

December 5, 2021

very good very good very good very good very good very good very good very good very good very good very good very good very good very good very good very good very good

Lil Creations
New Zealand
3 months using the app
Omega replied December 6, 2021

Hi Lil Creations,

Thank you for taking the time to share this positive rating! We will make sure to share this with the team to let them know to keep up the amazing work. Feel free to contact us if you have any questions.
All the best!
Kaylee - Omega Team

October 4, 2021

The app is super simple and easy to use. The staff are very friendly and are quick to respond. Thank you!

Beigee
Australia
3 months using the app
Omega replied October 6, 2021

Hi Beigee,
Thanks for taking the time to leave us feedback! We really appreciate it. We are glad that you are happy with our app and customer support. Please feel free to contact us again if you need more help.
All the best,
Omega Team

October 9, 2019

Is perfect, nice app for conect your facebook whit shopify shop.
Congratulations for this app!! is hot

Realcook
Spain
3 months using the app
October 18, 2019

Muito bom :)
De fácil instalação e, claro, funciona bem de acordo com o prometido.
Parabéns a desenvolvedora!

Loja Reis Magos
Brazil
3 months using the app
June 10, 2023

Excellent service. Very good application. I think this plugin will play a crucial role in our customers' shopping experience. Recommended!

Millytree
United States
3 months using the app
Omega replied June 12, 2023

Thank you so much for your amazing review! We are so happy to hear that you are enjoying your experience with our app. Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.💗💗💗

October 29, 2019

Used app and it has been good experience on my Shopify store. Easy to install and good service at this time.

MeAndMyMansJewelry
United States
3 months using the app
July 9, 2020

Excellent app for chat for instore customers. Customer support is very good.I Recommended.

Extreme Gadgets
Sri Lanka
3 months using the app
Edited June 16, 2021

User friendly, Direct to the point, and Awesome support. Definitely recommended to a newbie or advance Shopify user.

Mediclick PH
Philippines
3 months using the app
December 15, 2021

great help from joy. one of the support of omega them. I highly recommend this app. very accurate and precise. keep up the great work

KartVill
Philippines
3 months using the app
Omega replied December 15, 2021

Hi KartVill
Thanks for taking the time to leave us feedback! We really appreciate it. We are glad that you are happy with our app and customer support. Please feel free to contact us again if you need more help.
All the best,
Kaylee - Omega Team

August 28, 2021

Really easy to use, efficient and effective app. Works well with my website, recommend this app very much

Elliott & Carmen
Singapore
3 months using the app
Omega replied August 30, 2021

Hi Elliott & Carmen,

Thanks for leaving a great review. Glad to hear you've found our app easy and helpful to work with your business. That is our goal. If you need anything just reach out!

Omega Team