Omega Messenger, WhatsApp Chat
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (524)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this chat widget for boosting sales through instant communication on platforms like Facebook Messenger, Instagram, Twitter, and Skype. It features a free forever plan, ideal for small to medium-sized businesses aiming to enhance customer service affordably. The app is noted for its easy setup, user-friendly interface, and customizable chat options that align with various store aesthetics. Merchants also value the responsive and effective support team, which assists with integration and customization issues, contributing to improved customer retention and satisfaction.
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4am in the morning, I had an issue. It was tackled and solved within 20 minutes. Excellent customer service!
Hi Athena's by Katie Amero,
Thanks for taking the time to leave us feedback! We really appreciate it. We are glad that you are happy with our app and customer support. Please feel free to contact us again if you need more help.
All the best,
Omega Team
Really easier to use and fast installation! cannot ask for a better app to have quick contact with your visitor!
User friendly, Direct to the point, and Awesome support. Definitely recommended to a newbie or advance Shopify user.
Great app and amazing support!
Had an issue with the way I had set it up and had my issue fixed in minutes allowing my customers to keep in touch :)
Definitely recommend for everyone!
everything facebook related Is pretty easy and this was really easy to set up so we will see I just downloaded it.
I installed the app, and it works perfectly. You should try it for your website to connect with customers as quickly as possible.
Dear everyone at AFamilyGift team,
Thank you for writing a review, we are sorry to hear that you have had such a negative experience with our app, that's not what we like to hear.
Our team is dedicated to providing excellent customer service, and we strive for 100% satisfaction with every customer. We would like the opportunity to rectify this situation and help make it right for you.
Ms. Joy contacted you through your email to support you fix this issue. Please check it out to get our support easily.
You do not have to upgrade to the paid plan to use the app regarding this issue. Because you can use the Chat Icon and other functions in the free plan as listed in Shopify.
Look forward to hearing from you.
Thank you so much!
Regards,
Kaylee from Omega team
I highly recommend this app and the customer service is excellent. I had a minor problem and Malak helped me and fix it in a matter of minutes.
Hi luxecosmeticspr
Thanks for leaving a great review. Glad to hear you've found our app easy and helpful to work with your business. That is our goal. If you need anything just reach out!
Kaylee - Omega Team
Amazing app, It helped me so much managing my store. I recommend to everyone who is about to start his business, Thank you so much
This app functions exactly as expected. I have the Warehouse theme and it initially would not show the chat button. When I messaged support they sent me the line of script that needed to be added to one of the files. No issues after that!
THIS APP HELP ME A LOT, LIVE CHAT WITH CUSTOMERS HELP ME A LOT......................................