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Overall rating
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup, user-friendly interface, and seamless Facebook Messenger integration. It's praised for enhancing customer communication, improving shopping experiences, and supporting business growth. Merchants value its customization options, brand alignment capabilities, and responsive customer support. Regular updates and improvements are also appreciated. Many credit the app for increasing store conversions and providing live customer support.

July 4, 2020

This app is goooooooooooooood !
Its very easy to talk with through facebook rather than replying all the emails one by one.

Sultan Deals
About 2 months using the app
February 28, 2020

Very easy to set up and works well. The best chat app I have found so far. Integrates easily with Facebook and is also customizable - something the Shopify built-in app doesn't allow.

Joyfres - Eco Friendly Lifestyle Products
About 2 months using the app
November 16, 2019

I haven't used the Messenger Live Chat as of yet because I just added It, but I think It would a good add to any company, It makes the customer feel like they can get answers faster than Email or even a phone call I know it makes me feel better when I can just chat with the company's I dill with on a day to day.... So add it for the customers and another good thing It's FREE!

Ladies Swagger
United States
About 2 months using the app
May 5, 2022

Joyce was very helpful in fixing an issue to use the chat bubble feature. Everything works fine. Thanks a lot!

About 2 months using the app
Omega replied May 5, 2022

Yeyew!!!! Thanks, heaps for the feedback!
Time to connect with your customer browsing your store. 🤟 🤘 🤙

May 31, 2022

Ho usato quest'app per dare un servizio aggiuntivo ai miei clienti. In fase di installazione ho contattato l'assistenza per alcuni e passaggi. Ho riscontrato un ottimo servizio. La consiglio!

Social Media Look
About 2 months using the app
Omega replied June 1, 2022

Grazie mille per la tua fantastica recensione! Siamo così felici di sapere che ti stai godendo la tua esperienza con la nostra app. Facci sapere se possiamo aiutarti con qualcos'altro e grazie per aver dedicato del tempo alla tua giornata per lasciarci questa recensione super gentile.💗💗💗

March 5, 2022

Easy setup, customization and responsive support for any hiccups. Very happy with the app and support team.

United Kingdom
About 2 months using the app
Omega replied March 6, 2022

Hi SproutBoxx,

Thank you so much for the review! I’m glad to hear that you’re enjoying your experience with our app. We are committed to providing outstanding service for the customer and it’s great to know that we’re meeting this goal.

Thank you again for taking the time to share your feedback with us – it’s always appreciated.
Best regards,
Kaylee - Omega Team

September 12, 2019

I used this app to set up Live Chat, actually think that it will improve conversion rate, so thank you a lot guys, u are the best <3.

Best Regards, Ernest.

About 2 months using the app
December 15, 2019

great way to easily communicate with customers! Super simple to setup and works seamlessly with your shopify and messenger accounts

Tanouk Apparel
About 2 months using the app
May 25, 2020

This app is awesome. It helps improve me website to be easily contacted. I really recommend this app. And it is also free. Please visit my store(

About 2 months using the app
February 24, 2020

I just installed the app and so far so good. Very easy to integrate and self-explanatory. What I like the most about the app is that its free

InBody HQ
South Korea
Over 3 years using the app