Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and its ability to enhance direct communication with customers. It's praised for its responsive customer support, customization options, and smooth operation. The app's standout feature is its integration with Facebook live chat, which aids in generating organic customers and improving customer service. The proactive support team is also highly commended for efficiently resolving issues.

December 12, 2021

Helped me a lot with communicating with my clients. The app is great, easy to use! Highly recommended!

wiZZZ Store PH
Philippines
About 2 months using the app
Omega replied December 12, 2021

Hi wiZZZ Store PH,

Thank you so much for the review! I’m glad to hear that you’re enjoying your experience with our app. We are committed to providing outstanding service for the customer and it’s great to know that we’re meeting this goal.

Thank you again for taking the time to share your feedback with us – it’s always appreciated.
Best regards,
Kaylee - Omega Team

May 5, 2022

Joyce was very helpful in fixing an issue to use the chat bubble feature. Everything works fine. Thanks a lot!

FINGER LIMES MELBOURNE
Australia
About 2 months using the app
Omega replied May 5, 2022

Yeyew!!!! Thanks, heaps for the feedback!
Time to connect with your customer browsing your store. 🤟 🤘 🤙

May 31, 2022

Ho usato quest'app per dare un servizio aggiuntivo ai miei clienti. In fase di installazione ho contattato l'assistenza per alcuni e passaggi. Ho riscontrato un ottimo servizio. La consiglio!

Social Media Look
Italy
About 2 months using the app
Omega replied June 1, 2022

Grazie mille per la tua fantastica recensione! Siamo così felici di sapere che ti stai godendo la tua esperienza con la nostra app. Facci sapere se possiamo aiutarti con qualcos'altro e grazie per aver dedicato del tempo alla tua giornata per lasciarci questa recensione super gentile.💗💗💗

December 11, 2019

I love this app! When my customers want information they can reach me on messenger instead of waiting for email.

JewerlyTastic
United States
About 2 months using the app
August 30, 2019

My Favorite Messenger App, answered all of our problems, Love the customization's you offer as well, The Bookoo Family scores you a 15 in a 1-10 rating. For anyone who's been blessed with children - Newborn - Toddler please send them our way - https://bookoobabies.com We'd love to have you. Bookoo Babies® 'Comfort & Style For Mom and Baby'

Bookoo Babies
United States
About 2 months using the app
March 5, 2022

Easy setup, customization and responsive support for any hiccups. Very happy with the app and support team.

SproutBoxx
United Kingdom
About 2 months using the app
Omega replied March 6, 2022

Hi SproutBoxx,

Thank you so much for the review! I’m glad to hear that you’re enjoying your experience with our app. We are committed to providing outstanding service for the customer and it’s great to know that we’re meeting this goal.

Thank you again for taking the time to share your feedback with us – it’s always appreciated.
Best regards,
Kaylee - Omega Team

December 12, 2019

I highly recommend this app because it works better than any chat bot and indirectly increases traffic on your facebook fan page.

iniminiperu
Peru
About 2 months using the app
December 15, 2019

great way to easily communicate with customers! Super simple to setup and works seamlessly with your shopify and messenger accounts

Tanouk Apparel
Australia
About 2 months using the app
June 23, 2021

We are glad to be able to chat with our customers live with this app. Also, really helpful Omega customers support team.

Carolinashop.lt
Lithuania
About 2 months using the app
August 15, 2022

I highly recommend to everyone use this app personally I’m using for my brand it’s Helped me a lot customers get automatically emails whenever orders get any updates so it’s this really amazing app and show to my customer live updating on my store must try it once for sure you’ll like it

Dlav
Cyprus
About 2 months using the app
Omega replied August 16, 2022

Lost of and Thank you so much! 🙏🏻😊🙏🏻😊🙏🏻😊 Glad to hear you've found our app easy and helpful to work with your business. That is our goal. Let’s rock together 🔥🚀