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Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup, user-friendly interface, and seamless Facebook Messenger integration. It's praised for enhancing customer communication, improving shopping experiences, and supporting business growth. Merchants value its customization options, brand alignment capabilities, and responsive customer support. Regular updates and improvements are also appreciated. Many credit the app for increasing store conversions and providing live customer support.

March 9, 2021

Great Apps! The service team response really fast and very helpful. Great Apps! The service team response really fast and very helpful.

CAMEL
United States
2 months using the app
August 31, 2020

Great app, simple to use and good user experience!
Works better than a lot of payed apps while being free! Thank you.

monproduit.ma
Morocco
2 months using the app
Edited September 4, 2019

I haven't actually gone live with my store yet, but I have had a few of my friends visit my store and help me with testing things out before going live and one of those things was, of course, this Messenger - Live Chat app and I LOVE IT!

Thanks so very much for creating such a truly useful and working app. I will recommend it to all my friends who have a Shopify online store.

David Caudill Rocks
United States
2 months using the app
March 30, 2022

Thank you,. very helpful for my website. The customer service was also very helpful to me. I appreciate you all

Pumpkin Doodle Babies
United States
2 months using the app
Omega replied March 30, 2022

Hi Pumpkin Doodle Babies

We are thrilled to hear that you enjoy using our app. Thank you so much for your review. We will continue to provide an excellent experience to our users. Feel free to contact us if you have any questions.
All the best!
Kaylee - Omega Team

December 20, 2019

Very nice app! Kindly help me understand this, how to i tell that someone is online and they are chatting at that particular time such that i can help them?

DENNY'S SUPER DEALS
Uganda
2 months using the app
October 19, 2019

I like this app, I think it will be of great benefits for my business and I pretend to use it for long.

US Eagle Distributions
United States
2 months using the app
September 7, 2019

Awesome app! I just added it to my store and it look beautiful and professional. I even customized it to match my theme. Thank you!

SHERATIQUE
Saudi Arabia
2 months using the app
August 3, 2020

My customers love this app, it works great, and the guys behind this app are also amazing, they answer your questions and personally help you out! Love what you're doing, keep up the amazing work!

THE BEST FOR HER
Mexico
2 months using the app
November 15, 2019

Best function it helps a lot my webb shop. I recommend it to all its really good app.

STARSTEN
Sweden
2 months using the app
July 28, 2021

i love it . the functionality is so easy,This gives you one more channel of engagement.The #1 thing you need to get sales is engagement.Their customer service replies within seconds as well. All in all a fantastic job guys well done.

matsui skin lightening Japan
Philippines
2 months using the app
Omega replied July 28, 2021

Hi matsui skin lightening Japan,

We are thrilled to hear that you enjoy using our app. Thank you so much for your review. We will continue to provide an excellent experience to our users. Feel free to contact us if you have any questions.
All the best!
Omega Team