PingMe Facebook Messenger Chat , 432 reviews

Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
August 10, 2021

I tried the app. It works great post help from Stella, who was patient and kind enough to guide me through the process. Thanks Omega for making this app and Stella for helping me understand and get it working for my store.

Urban Trug
India
Time spent using app: 3 days
Omega replied August 10, 2021

Hi Urban Trug,
We are thrilled to hear that you enjoy using our app. Thank you so much for your review. We will continue to provide an excellent experience to our users. Feel free to contact us if you have any questions.
All the best!
Omega Team

August 5, 2021

Great support. Great app. Response was so quick and our problem was solved easily by support staff. Thank you.

糀屋三左衛門
Japan
Time spent using app: About 1 year
Omega replied August 5, 2021

Hi 糀屋三左衛門,
Thanks for taking the time to leave us feedback! We really appreciate it. We are glad that you are happy with our app and customer support. Please feel free to contact us again if you need more help.
All the best,
Omega Team

August 4, 2021

Great, fast and helpful support! You solved my problem in a few hours and got specific help from you. Thanks!

neoplantorg
Hungary
Time spent using app: Over 2 years
Omega replied August 4, 2021

Hi Neoplantorg,
We are happy that your problem was solved and thank you so much for your review. Our customer service team is always available to respond to all your inquiries and answer any questions you have. Please feel free to contact us again if you need more help.
Omega Team

August 3, 2021

This app is very intuitive to use. The support is super responsive and resolves the issues in the shortest time possible. I highly recommend this app.

Gigatech Gadgets
Philippines
Time spent using app: 8 months
Omega replied August 3, 2021

Hi Gigatech Gadgets,
We are thrilled to hear that you enjoy using our app. Thank you so much for your review. We will continue to provide an excellent experience to our users. Feel free to contact us if you have any questions.
All the best!
Omega Team

July 30, 2021

Le temps de réponse a été très rapide, merci beaucoup !" . Pour résoudre cet aspect du problème, le temps de réponse donné était également très rapide et je commence à l'apprécier.

MOOSTOY
China
Time spent using app: 6 months
Omega replied August 2, 2021

Hi MOOSTOY,

Thanks for taking the time to leave us feedback! We really appreciate it. We are glad that you are happy with our app and customer support. Please feel free to contact us again if you need more help.
All the best,
Omega Team

July 28, 2021

Great Customer Service. I had issues setting up the app on Shopify and the CS team was able to help really fast.

BAKES SAIGON
Vietnam
Time spent using app: Over 1 year
Omega replied July 28, 2021

Hi BAKES SAIGON,

Thank you for taking the time to share this positive rating! We will make sure to share this with the store team to let them know to keep up the amazing work. Feel free to contact us if you have any questions.
All the best!
Omega Team

July 28, 2021

i love it . the functionality is so easy,This gives you one more channel of engagement.The #1 thing you need to get sales is engagement.Their customer service replies within seconds as well. All in all a fantastic job guys well done.

matsui skin lightening Japan
Philippines
Time spent using app: 2 months
Omega replied July 28, 2021

Hi matsui skin lightening Japan,

We are thrilled to hear that you enjoy using our app. Thank you so much for your review. We will continue to provide an excellent experience to our users. Feel free to contact us if you have any questions.
All the best!
Omega Team

July 23, 2021

This app works really great. The best chat plugin for eCommerce. The support team is also great, Kudos to Stella for support! Highly recommended!!

Philippine Airport Diagnostic Laboratory
Philippines
Time spent using app: 3 months
Omega replied July 23, 2021

Hi Philippine Airport Diagnostic Laboratory,

Thank you so much for your 5-star review! We will share this with our boutique team to let them know to keep up the amazing work
Let us know whenever you have any questions about the app.

Best regards!
Omega Team

July 19, 2021

Very good app!
It has more opportunities, unlike the same apps.
Support team great, quickly and pleasured :)
Stella very helped me today ^_^

Maple Holistics
United States
Time spent using app: 4 days
Omega replied July 20, 2021

Hi Maple Holistics,

Thank you so much for your review. We are happy that you had a great experience with our app and customer service. Our team is always here to solve any of your problems. Please feel free to contact us again if you need more help. Have a good day!

Omega Team

July 15, 2021

Very practical, solve the problem and team respond perfectly in time. Will continue to use,thank you

FOCALLURE ONLY OFFICIAL SITE
United States
Time spent using app: 6 days
Omega replied July 20, 2021

Hi FOCALLURE ONLY OFFICIAL SITE,

Thanks for taking the time to leave us feedback! We really appreciate it. We are glad that you are happy with our app and customer support. Please feel free to contact us again if you need more help.

All the best,
Omega Team