Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ease of use, seamless Facebook integration, and effective customer communication. They value its customization options, smooth operation, and ability to handle pre-sales issues. The responsive and helpful customer support team is also praised. Offering a comprehensive free version, it's an affordable choice that improves customer service, increases conversions, and allows offline messaging. It's a recommended tool for swiftly addressing customer queries and enhancing the customer experience.

December 5, 2021

very good very good very good very good very good very good very good very good very good very good very good very good very good very good very good very good very good

Lil Creations
New Zealand
3 months using the app
Omega replied December 6, 2021

Hi Lil Creations,

Thank you for taking the time to share this positive rating! We will make sure to share this with the team to let them know to keep up the amazing work. Feel free to contact us if you have any questions.
All the best!
Kaylee - Omega Team

October 4, 2021

The app is super simple and easy to use. The staff are very friendly and are quick to respond. Thank you!

Beigee
Australia
3 months using the app
Omega replied October 6, 2021

Hi Beigee,
Thanks for taking the time to leave us feedback! We really appreciate it. We are glad that you are happy with our app and customer support. Please feel free to contact us again if you need more help.
All the best,
Omega Team

October 9, 2019

Is perfect, nice app for conect your facebook whit shopify shop.
Congratulations for this app!! is hot

Realcook
Spain
3 months using the app
October 18, 2019

Muito bom :)
De fácil instalação e, claro, funciona bem de acordo com o prometido.
Parabéns a desenvolvedora!

Loja Reis Magos
Brazil
3 months using the app
October 29, 2019

Used app and it has been good experience on my Shopify store. Easy to install and good service at this time.

MeAndMyMansJewelry
United States
3 months using the app
July 9, 2020

Excellent app for chat for instore customers. Customer support is very good.I Recommended.

Extreme Gadgets
Sri Lanka
3 months using the app
Edited June 16, 2021

User friendly, Direct to the point, and Awesome support. Definitely recommended to a newbie or advance Shopify user.

Mediclick PH
Philippines
3 months using the app
December 15, 2021

great help from joy. one of the support of omega them. I highly recommend this app. very accurate and precise. keep up the great work

KartVill
Philippines
3 months using the app
Omega replied December 15, 2021

Hi KartVill
Thanks for taking the time to leave us feedback! We really appreciate it. We are glad that you are happy with our app and customer support. Please feel free to contact us again if you need more help.
All the best,
Kaylee - Omega Team

August 28, 2021

Really easy to use, efficient and effective app. Works well with my website, recommend this app very much

Elliott & Carmen
Singapore
3 months using the app
Omega replied August 30, 2021

Hi Elliott & Carmen,

Thanks for leaving a great review. Glad to hear you've found our app easy and helpful to work with your business. That is our goal. If you need anything just reach out!

Omega Team

October 5, 2021

I'm absolutely satisfied with this app and with the customer service also. Stella helped me with a problem that I faced with and now the app works perfectly. Thank you again.

Csempe Mester
Hungary
3 months using the app
Omega replied October 6, 2021

Hi Csempe Mester,

Thanks for leaving a great review. Glad to hear you've found our app easy and helpful to work with your business. That is our goal. If you need anything just reach out!

Omega Team