Facebook Messenger ‑ Live Chat

Facebook Messenger ‑ Live Chat

by Omega

Chat with customers via Facebook Messenger right on store

4.6 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
  • 5 of 5 stars
    86% of ratings are 5 stars
  • 4 of 5 stars
    4% of ratings are 4 stars
    (7)
  • 3 of 5 stars
    3% of ratings are 3 stars
    (5)
  • 2 of 5 stars
    1% of ratings are 2 stars
    (2)
  • 1 of 5 stars
    6% of ratings are 1 stars
    (9)

All reviews

41 - 50 of 159 reviews

Inter Rice Asia

Doesn't seem to be working today. Not sure if the app broke down, or something like that. Reliability is important.

Works perfectly again after some tweaks to whitelist my website on facebook page.

Developer reply

April 10, 2020

Hello,
Thanks for feed our app!
I have checked and see the issue: "Refused to display" from facebook api.
I think the issue due fb page missing whitelist domain or setup private age, country restrict
for manual add whitelist domain: https://developers.facebook.com/docs/messenger-platform/reference/messenger-profile-api/domain-whitelisting/
for setup restrict: https://developers.facebook.com/docs/messenger-platform/discovery/customer-chat-plugin/#login

Regards,
Kien

SUPERCAPS®

Very Great app' ! Looks very good on my shop :)

And a very responsive customer service! I recommend without hesitation.

ZiZoou Store

It's an useful app, and it's what I'm looking for :)
This app can be used easily. I hope the team can develop more. Thanks the team :)

Drip4Men™

App suddenly stopped working! I noticed that the replies here are that the FB page settings have age restrictions but I can assure that my page has no age restrictions. Very frustrating and I hated to delete it as I spent time to set it up with the color matching to my store, but I had no choice.

Developer reply

March 20, 2020

Hello there,
Thanks for your feedback!
When accessing Facebook, there is an error message "Sorry, something went wrong. We're working on getting this fixed as soon as we can. Go Back".
This is an error due to an overloaded Facebook server or a system error so you just need to wait patiently for a while to get in.
We cannot handle this error because it is related to Facebook's API system.

Regards,
Kien

Forever Green

App itself works so easy, after the customization I haven't had to give it any thought.

Contacted support for help with some css to keep my widgets design consistent with their chat icon. Odd request I know, but they responded immediately and had no issues helping. Huge 5* from me, thanks very much

Wpodshop

THIS APP HELP ME A LOT, LIVE CHAT WITH CUSTOMERS HELP ME A LOT......................................

www.digerafit.com

It is very simple to install but when i install it on my shop the desktop live chat doesn't work at all :(

Developer reply

March 10, 2020

Hello there,
Thanks for your feedback!
I have checked and see you are setting up option display Only Homepage.
So it's app only wok on homepage.

Please change setting for it's work properly.

Regards,
Omega Team Support

Nodtopia Malaysia

Works well Works well Works well Works well Works well Works well Works well Works well Works well Works well Works well Works well Works well Works well Works well Works well Works well Works well Works well Works well Works well Works well Works well Works well Works well Works well Works well Works well Works well Works well

The Fruiti Sticker Co

this app is super easy to use. It was also super easy to download and get started. Totally recomend if youre looking for a messaging app!

Joyfres - Eco Friendly Lifestyle Products

Very easy to set up and works well. The best chat app I have found so far. Integrates easily with Facebook and is also customizable - something the Shopify built-in app doesn't allow.