Facebook Chat Box ‑ Chatbot , 505 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its easy use, customization, and mobile compatibility. They value its seamless integration with Facebook Messenger and direct communication with customers. The chatbot feature is praised for handling simple customer queries, saving merchants time. The support team is noted for their quick and helpful responses. Some merchants report improved conversion rates and increased sales due to the app's ability to identify and fix store issues. The app is also commended for not including its own branding on the chat box.
Refine
-
By rating
Really great app , nice support
Best app all around the market. Better than the default one for sure.
Things that this app does better than others:
1. DOES NOT REDIRECT YOU TO A NEW WINDOW FOR THE CHAT. Like seriously, it's 2019 - the competitors are livin' in 2009.
2. FREE. I mean, man, with the user-friendliness, optimization, and the options available... FREE!
3. Option to pop-out a welcome message on first visit and let people know you are available for live chat is a great way to add trust and increase direct sales (some people simply need a simple yes/no to make decision!)
Cons:
The only MINOR TINY thing is that welcome message ON MOBILE is a bit too large/obstructive and the close ('x') button is a bit tiny. But this is a minor thing, i think the tiny inconvenience is still worth the message.
I use this app on all of my stores.
Dear CatBox.Store,
Thank you for your great review, your feedback is our motivation!
Autoketing team,
Regards!
Great app, great support. This app is so easy to use and chat with buyers, Recommended for e-commerce owner!
Working perfect, easy installation, usage and customization is simple and direct. Need an option to disable in specific pages or enable only for home page.
Easy installation. Let’s wait how it works. It looks like it is good for my page in facebook. Standby for the workability feedback. After a couple of days, I have so many messages in my messenger inbox. Recommenced app
Excellent app to help you with sales, do not stop using it, your store will be appreciated by your customers
Dear Amys-jewelry.com
Thanks for your review, your feedback is our motivation!
Autoketing team,
Regards!
So far looks good on my website. Thank you.
Very Good. Excellent. Working good and very easy to install this application. Thanks a lot to Autoketing.
it's good for my customer to chat with us directly,thank you ,amazing,this is a free app for my daily time.Yes,sUPER LOVE
It good apps which easier the entrepreneur to attach with the customers. I really suggest for the seller out there to use this apps.