Facebook Chat Box ‑ Chatbot , 505 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its easy use, customization, and mobile compatibility. They value its seamless integration with Facebook Messenger and direct communication with customers. The chatbot feature is praised for handling simple customer queries, saving merchants time. The support team is noted for their quick and helpful responses. Some merchants report improved conversion rates and increased sales due to the app's ability to identify and fix store issues. The app is also commended for not including its own branding on the chat box.
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I like the apps because the apps are very easy to customize. The apps make my store professional. thank you.
Fantastic app. Installation, configuration and use very easy. Very useful to always be in contact with my clients. Thank you.
This app stopped working for no reason after they have done an update. Normally, they should notify the users about any change.
We're sorry for the error. We check your store and the chat icon shows now.
It's working.
Please contact us if you have any questions
Regards,
App doesnt work on my store and no one is around to help me because of the time difference. Needs to have more people working for the app so you can help people in other countries who want to use it.
We are very sorry for the inconvenience. We will support you as soon as possible. The difference in timezone affects the speed of response.
I will contact you after our tech finds out the error.
Please keep our app being installed.
Thanks a lot
Works well as expected and on top of that, it's free. However, the icon jumps a bit after page reload, but I see this happens in other apps too, wondering if this can be improved.
Thanks for your feedback. Our team will try to improve the app.
Please contact us if you have any questions.
We're pleased to support you.
Customer Service is non existent. I have tried for days and received no assistance. I know it was the holidays but I should have gotten some help.
I used this app to help me communicate with potential customers, it is great that you do not have to go to a whole other website to do so, thanks!
I added this app so I could utilize Facebook messenger chat for my store. Setting it up was easy and everything and it works decently. My biggest complaint and reason I got rid of it is because you only have the option to have the chat bubble at the bottom of your store. I already have other features there and not being able to move it just made it cluttered. I found other chat apps that allow me to put it in different locations.
Dear Teosmilee shop,
Thank you for your great review, your feedback is our motivation!
Besides, about the position, you can adjust it on the "high position" field on the settings.
If you have any question, leave a message on the live chat on your dashboard or email us. I'm always willing to help you!
Autoketing team,
Regards!
I added this app so I could utilize Facebook messenger chat for my store. Setting it up was easy and everything and it works decently. My biggest complaint and reason I got rid of it is because you only have the option to have the chat bubble at the bottom of your store. I already have other features there and not being able to move it just made it cluttered. I found other chat apps that allow me to put it in different locations.
Dear Barn Burner Apparel,
Thank you for your great review, your feedback is our motivation!
Besides, about the position, you can adjust it on the "high position" field on the settings.
If you have any question, leave a message on the live chat on your dashboard or email us. I'm always willing to help you!
Autoketing team,
Regards!
Its always great see people working to develop tools to help others people life! thank you for helping us on this journey! im getting started
Dear coldres,
Thanks for your review, your feedback is our motivation!
Autoketing team,
Regards!