Facebook & Instagram , 4,673 reviews

Overall rating
3.8
Counts per rating level
  • 62% of ratings are 5 stars
  • 15% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 16% of ratings are 1 stars
Edited September 24, 2020

Im so happy to have shopify as my platform. I learn how to grow my business. thank you Shopify frank

black morgul
Canada
5 months using the app
September 27, 2020

fast to set up and easy and everything is understandable no problem to link my accounts and super easy

FirstepFashion.com
United States
5 months using the app
September 6, 2020

this is really good i would like to do it more because starting business is really fun and starting to make money from home online

TRAFANI
Canada
5 months using the app
January 13, 2023

Meta admittedly flagged my business page in error and reinstated it however my personal was also flagged and they never reinstated it! I have spent 2 years now trying to get my app channel to connect to my Facebook properly and to no avail! It’s cost me hundreds and lost me sales! They’re permanent restriction of my personal page and refusal to dig into why it was falsely flagged in the first place is causing me money still!

KrownDolls
United States
About 4 years using the app
Meta replied May 4, 2023

Hi There!
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution. Please contact our Business Support team via this link https://help.shopify.com/en/support/support-type?returnTo=topic-select/sales-channels/sell-on-facebook-or-instagram so we can follow up with you directly and ensure you have the best possible experience.

Thank you,
[Meta Support].

October 24, 2020

This is quite good, I can reach a huge audience from Facebook and Instagram. This is really awesome.

KOLAZO
India
5 months using the app
March 25, 2023

doesn't make sense! It keeps saying:

"Each asset is already associated with a different shop. Please disable one to proceed."

with no option to proceed. No phone support. Nothing.

PIYOGA
United States
About 4 years using the app
Meta replied May 3, 2023

Hi There!
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution. Please contact our Business Support team via this link so we can follow up with you directly and ensure you have the best possible experience.

https://help.shopify.com/en/support/support-type?returnTo=topic-select/sales-channels/sell-on-facebook-or-instagram

Thank you,
[Meta Support].

November 7, 2020

Thank you - seemed to be easy to use and to update my account. I am looking forward to seeing the changes.

We Love These
United Kingdom
5 months using the app
March 18, 2021

muy buen trabajo me funciono perfectamente muchas gracias los quiero mucho fue excelente trabajo por eso sigo ocupandola

imperium joyas
Bolivia
5 months using the app
September 14, 2020

La Facebook chanel est très facile à configurer tout est automatisé, je referais un feedback après utilisation.

Didun Design Official
France
5 months using the app
September 15, 2020

Access to facebook ads is beneficial and helps marketing of our new business. Happy with verification process.

STKR Company
Australia
5 months using the app