Facebook & Instagram , 4,672 reviews

Overall rating
3.8
Counts per rating level
  • 62% of ratings are 5 stars
  • 15% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 16% of ratings are 1 stars
Edited December 14, 2020

It was all good, easy to use and fast, i can make new Manager on facebook thats wonderfull because of limitations in Facebook :)

VikiSecret
Germany
3 months using the app
February 19, 2023

Store stays in review. My products were tagged just fine on Insta and then bam.....store unavailable & I can fix the issue.

Trident's Edge
United States
Over 2 years using the app
Meta replied May 4, 2023

Hi There!
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution. Please contact our Business Support team via this link https://help.shopify.com/en/support/support-type?returnTo=topic-select/sales-channels/sell-on-facebook-or-instagram so we can follow up with you directly and ensure you have the best possible experience.

Thank you,
[Meta Support].

January 29, 2021

easy to set up and it makes my business be exposed even more through my social media channel. I don't have to have huge following to be able to add link to it.

Irrelevant Society
Australia
Almost 3 years using the app
March 6, 2021

It was very fast and intuitive to make the configurations. It's all right. We recommend to use the conections with facebook to make online campaings and get insights and optimizations.

Eternalize Music
Brazil
3 months using the app
January 14, 2021

Facebook app in the shopify is very easy to create the adds and useful to reach targetted audiences

Local Shop
India
3 months using the app
December 29, 2020

I realy like the app. help me to sale my products and give info to my sales team to make business decisions.

Health & Home Solution
United States
3 months using the app
October 8, 2020

Excellent. I have raised 1 million dollars to raise money for my chocolate cereal campaign. I am enthralled.

The Bszphoto Store
United States
3 months using the app
January 31, 2021

it took me a moment to understand but once I figured it out its super easy. pretty intuitive and easy to navigate

Squeaky Blonde
United States
3 months using the app
September 9, 2020

I se this app to help my online store and honestly it’s doing its thing I think it’s a very well app

Po-Wear
United States
3 months using the app
December 14, 2022

What is going on with this app? "Something Went Wrong" with no way to even start setting anything up... Definitely doesn't give me confidence in continuing to use in the future...

Mom's Munchies
United States
Over 2 years using the app
Meta replied December 14, 2022

Hi there!

Thank you for reaching out and for leaving an app review. The problem that you were experiencing within the Facebook & Instagram app should be fully resolved. We apologize for the inconvenience that this caused you. Thank you for using the app!

Best regards,
Steve