Reviews (5,553)

Overall rating
4.1
Counts per rating level
  • 64% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 15% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for boosting business growth and customer engagement through effective integration with social media. They appreciate the easy setup and product syncing, noting the platform's user-friendliness. The support team is also commended for their quick and efficient assistance, enhancing the app's value in linking e-commerce with social platforms.

November 27, 2020

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Clickstore
Mexico
7 months using the app
February 19, 2021

It made it super easy with the step by step directions. I didn't even have to research what to do. I thought it was great and so easy.

Augusta Rose
United States
7 months using the app
November 19, 2020

10/10 would be rude not to use the facebook channel its very simple to use and helps you to verify your work

PierreCuries
Germany
7 months using the app
October 3, 2020

Easy to understand and my personally user experience is really very positive. It's the first time I try to sell online but I find that it represents the future of commerce.

AD Sketch Gallery
Switzerland
7 months using the app
December 21, 2020

I am computer challenged. So simply to follow the directions without reading anything else into it. Thank you.

TICKLESS* PRODUCTS
United States
7 months using the app
October 8, 2023

best app for ecommerce

My Store
United States
6 months using the app
Meta replied October 13, 2023

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
Meta Support

September 8, 2020

It just started and haven’t really used it yet. The sign on and setup seems very complex. Definitely not helped by my confusion with Facebook between my business and personal accounts.

Aureum Locus 3D Printing and Design
Australia
7 months using the app
Meta replied September 10, 2020

Thanks for sharing your feedback! We work hard to improve our app functionality, so I’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support

Edited September 21, 2021

We needed to reinstall the app, and we got a "there's not page at this URL" error. After spamming the Add button a dozen times, it finally went through.

Nuun Hydration
United States
7 months using the app
Meta replied September 23, 2021

Hey there,

Robyn here from Shopify. Thank you for taking the time to share your review of the Facebook Channel with us. We really appreciate your feedback. I'm sorry to hear of the struggles you were facing when trying to install the channel. I'm going to look into this further and follow up with you in an email to open up the lines of communication here and see how I can help you out.

Robyn | Shopify

November 6, 2023

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Min butikk
Norway
4 months using the app
Meta replied November 10, 2023

Hi There!

Thank you for taking time to leave a review. We appreciate hearing from our customers!

Thank you,
Meta Support

December 5, 2023

nic

welcome
Pakistan
About 2 months using the app
Meta replied December 15, 2023

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
Meta Support