Reviews (8,390)

Overall rating
4.3
Counts per rating level
  • 66% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for boosting product visibility and customer engagement through easy integration and product catalog syncing for shoppable posts and ads. The setup is straightforward, enhancing ad management and sales tracking, crucial for business growth. Responsive customer support is also highlighted for efficiently resolving issues, ensuring a user-friendly experience that aids in effective social media marketing management.

November 26, 2024

Amazing

Zalhy
Australia
5 minutes using the app
December 24, 2023

Ua vez que conectas tu cuenta de facebook no te da la opcion de retroceder si te equivocaste de cuenta, sigo intentanto y nada.

Dream Shopping
Chile
6 months using the app
Meta replied December 29, 2023

¡Hola!

Gracias por tomarse el tiempo para dejar una reseña. Nos disculpamos por las molestias causadas y nos gustaría ayudarle con una solución.

Comuníquese con nuestro equipo de soporte comercial a través de este enlace: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

Podemos comunicarnos con usted directamente y asegurarnos de que tenga la mejor experiencia posible.

Gracias,
Meta soporte

January 29, 2024

I am experiencing difficulty connecting my Facebook account. Despite attempting to link a different Facebook account, the app continues to display the previous account, even after disconnecting it. The error persists despite multiple attempts to resolve the issue.

glad i met you
India
About 1 hour using the app
Meta replied February 2, 2024

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram so we can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

December 5, 2023

Good

Bams Store
United States
6 months using the app
Meta replied December 15, 2023

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
Meta Support

December 21, 2023

in review

urban pulse 107
United States
About 2 months using the app
Meta replied December 29, 2023

Hi There!

Thank you for taking time to leave a review.

Please contact our Business Support team via this link if you need further assistance from us: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

May 4, 2024

Excelente

My Store
Mexico
About 2 months using the app
July 1, 2024

Por el momento muy buena experiencia.

ChickNappies
Spain
About 1 hour using the app
January 6, 2024

foi super tranquilo fazer o cadastro

USA First ACCESSORIES
United States
6 days using the app
Meta replied January 12, 2024

Olá!

Obrigado por reservar um tempo para deixar um comentário. Agradecemos ouvir nossos clientes!

Obrigado,
Meta-suporte

April 20, 2024

Outstanding

AHK SMILE
United States
4 months using the app
March 13, 2024

nice

Ameen Store
India
14 days using the app
Meta replied March 15, 2024

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
Meta Support