Reviews (5,546)

Overall rating
4.1
Counts per rating level
  • 64% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 15% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for boosting business growth and customer engagement through effective integration with social media. They appreciate the easy setup and product syncing, noting the platform's user-friendliness. The support team is also commended for their quick and efficient assistance, enhancing the app's value in linking e-commerce with social platforms.

January 2, 2021

It's a lil difficult to start, but finally i could set up!. Deffinetly, it brings to me a new way to sell products to my costumers

Mi Espacio de Trabajo.Online
Spain
4 months using the app
December 3, 2020

My experience with Facebook channel and its set up was very easy and helpful. I know using this channel will help improve sales for my business.

LyfeisRich
United States
4 months using the app
September 10, 2022

The app is not connecting with shopify. I spent several hours trying to solve the problem with no result. Hope support gets in touch with me.

Disparidades
Portugal
About 3 years using the app
Meta replied September 12, 2022

Hey there,

Jason here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. Your feedback is extremely valuable. I'm sorry to hear of the struggles you are facing connecting Facebook with Shopify. I'm going to look into this further and follow up with you in an email to open up the lines of communication here and see if we can address some of these concerns.

Jason | Shopify

October 3, 2020

With a few clicks, it is easy to set up, however, I haven't used it yet. Let's see how it goes once I start.

PacificVibesCo
Australia
4 months using the app
November 24, 2020

I was surprised to find this app in place of a step shown in the fb screenshots. The original screens included a form field for the Pixel ID. Now, there are many steps and lots and lots of privacy notifications.

Wake and Lake Lifestyles
United States
Over 3 years using the app
December 30, 2020

Always great to be apart of something bigger then myself. Facebook brings us to gather as a family. We need more apps

Miller Net LLC
United States
4 months using the app
March 20, 2021

this app helps me a lot to navigate, i would recommend this app.it was perfect to me as a new business owner

Exquisite
United States
4 months using the app
Edited January 5, 2021

With Facebook I was able to bring more people to my shop . Wish more countries was available for Adv

Varsh Fashion
Canada
4 months using the app
February 24, 2021

I used this app to help me sell my apparel on Facebook. It's now so easy for my Facebook followers to buy from my apparel brand Class & Polish. It's so easy and user friendly.

Class & Polish
United States
4 months using the app
December 27, 2020

Trouble accepting terms of service bc of undisclosed privacy settings Hope it gets resolved soon with an explanation

London Blue Topaz, Colored Gemstones & Jewelry
United States
Over 3 years using the app