Reviews (5,553)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise the app for boosting business growth and customer engagement through effective integration with social media. They appreciate the easy setup and product syncing, noting the platform's user-friendliness. The support team is also commended for their quick and efficient assistance, enhancing the app's value in linking e-commerce with social platforms.
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HORRIBLE experience! I installed, worked real hard to get 10,000 followers on IG, did it and got the swipe up tagging. Had IG working for a few weeks, while FB for about a year. My FB page is older and I have over 45 grand followers. Thought this was a good idea after they invited me to install the app. Sold some things on FB and IG and all of the sudden they disabled the shops and withheld $467 of my money requesting that I prove my identity. I sent all sorts of ID and now they want me to show a phone bill with my website name on it to prove that my phone number is my business's number. I do not have a brick and mortar shop. The phone account is in my personal name and I have two phones and two numbers. One personal, one business. They will not accept that and have put me through hell trying to prove who I am for 7 weeks. Their customer service beyond sucks. I have disconnected this app, written off the money that they basically stole. Do not trust Facebook. If you have a problem too bad for you. I have been selling online 24 years and with Shopify 8 years. This is the worst experience ever. Facebook channel gets thumbs down and their customer service get 5 thumbs down
Thank you for taking the time to leave a review. That certainly does not sound ideal. When it comes to selling on Facebook and Instagram eligibility, that is determined directly by Facebook. In the meantime, I would love to discuss other marketing strategies that could work for your business while you continue to work with Facebook for approval. I will be sending you an email shortly. - Anna, Shopify Support
It was very fast and intuitive to make the configurations. It's all right. We recommend to use the conections with facebook to make online campaings and get insights and optimizations.
Facebook app in the shopify is very easy to create the adds and useful to reach targetted audiences
I realy like the app. help me to sale my products and give info to my sales team to make business decisions.
Excellent. I have raised 1 million dollars to raise money for my chocolate cereal campaign. I am enthralled.
it took me a moment to understand but once I figured it out its super easy. pretty intuitive and easy to navigate
Pretty easy to use even though I'm not sure i understand it all. It's done by itself which is better for me.
I se this app to help my online store and honestly it’s doing its thing I think it’s a very well app
I'm using this app & works so well.
super easy to use and super easy to integrate everything.
Good Job FB
It was really easy to sync my shopify site's products so I can market them on instagram! Next step will be learning how to market!