Facebook & Instagram , 4,672 reviews
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Aplicación muy útil y recomendable 100%. Si eres emprendedor y necesitas mejorar tu visibilidad y comunicación con tus clientes y dispones de un presupuesto ajustado esta es sin duda tu app.
perfect customer service and great easy to use app and platform for anyone and everyone looking to..
I am really trying to learn all of the steps for ecommerce. Seems to be getting better. Hopefully will get better.
so far, easy. i am a super novice on facebook and run into problems all the time and have nobody to ask. I have joined the help group but nobody has ever answered my posts. ill figure it out, i guess
Thank you for sharing your review and experience. Our Shopify Community forum is a great resource to ask questions on, and I'll be following up via email to provide some additional ways you can get support from Shopify for Facebook. - Veena, Shopify Support
Plugin is ok, would be nice if it included some way to embed your facebook feed. It's alright for ads and that's about it. If Facebook were to add embed for posts and feed that would be a huge plus!
Hi There!
Thank you for taking time to leave a review and sharing your experience with us.
We appreciate hearing from our customers!
Thank you,
Meta Support
This app helped me, it was fine. It was easy to set up. I would include it again because people expect it.
It's pretty great and I really like it. Facebook is the best plateforme for online business, specially dropshipping.
it ruined my business and i can't sell on facebook any more or instgram and i seems that i'm not the only one
Hi There!
Kristin here with Meta! Thank you for taking time to leave a review. We would love to hear more about your experience with the Facebook & Instagram app and provide any help you might need.
If you would like assistance, please contact us through our business support team (https://www.facebook.com/business/help), so we can ensure you have the best possible experience.
Thank you, Kristin
Terrible app, it asks me to reconnect i tried several times it doesnt work i tried different browsers different devices
i called facebook and chatted with shopify nothing helps and no one can help me
What a terrible app and absurd customer service, this has affected my business very negative. FIX THE RECONNECT ISSUE NOW!!!!!!!!!
Hi there,
Charlotte here from Shopify support, thank you for taking the time to install and use Facebook channel on your store and leave a review. It sounds as though you may have been affected by a known outage on Facebook, which prevented users from logging into their Facebook accounts. It has since been resolved by their team, but I'm going to follow up with you over email to open up the lines of communication and see how we can provide more support for you on this.
Charlotte | Shopify
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