Reviews (5,338)

Overall rating
4
Counts per rating level
  • 63% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 16% of ratings are 1 stars
November 15, 2020

I love the facebook sales channel app. It allows me to show case a lot of my products on a continual basis.

L.A'S Luxurious Hair Extensions
United States
Over 1 year using the app
November 7, 2020

I just start using this app with a negative idea hoping this will help me to achieve great success in my store.
Thanks!

Facestora
United States
About 2 months using the app
October 29, 2022

I've spent hours installing, uninstalling, clearing cache and looking why when trying to install the facebook app it tells me all the time "An error has occurred" Close and open the browser. It is impossible to install it when I had it installed for a long time. What's going on? To what is due?

De la Visitación
Spain
Over 1 year using the app
Meta replied October 31, 2022

Hi there,

Brett here from Shopify support, thank you for taking the time to install and use the Facebook channel on your store and leave a review. It sounds like you are being affected by a known issue which we are working with Facebook's team currently to resolve. I am going to follow up with you via email so I can provide you with updates as we work toward a resolution.

Brett | Shopify

Edited October 19, 2020

it really helps me a lot
I like that you can make everything easier and more efficient I recommend to everyone

ERA Myle-Store
Belgium
About 2 months using the app
Edited September 11, 2020

This application is essential to disseminate the products of my shop, to make them known, to make customers aware of the new products offered, to discover French craftsmanship, hand-made ... and especially to imbue customers with my passion.

Ze'Kreation
France
About 2 months using the app
Edited March 30, 2021

Utterly useless .. the old FB app that worked seamlessly was replaced with this one .. and wont connect .. WE HAVE BEEN WITHOUT A FB STORE FOR OVER 4 MONTHS NOW .. Shopify ticket ID is 20655893 .. DO NOT install this app it will disconnect your working app and cause NONE of your tagged FB products & links to work .. ZERO STARS .. Shopify's reposne is to contact Facebook however the MOST ironic thing is that the No1 platform on the planet for "Connecting People" are simply impossible to connect with themselves .. !!!

Rock n Romance
United Kingdom
Over 1 year using the app
Meta replied March 17, 2021

Thank you for taking the time to share your experience. I can definitely see why this situation has been stressful given that you still cannot connect your Facebook or Instagram for over 4 months. I know our Technical was working with the Facebook development team diligently to get the error you were you encountering resolved and has confirmed the issue lies within Facebook's platform. My best advice is to continue to follow up with them so they can continue to look into this further for you. - Anna, Shopify Support

September 24, 2020

very gooddd xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxcxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

gaiushome
Canada
About 2 months using the app
November 25, 2020

This app made connecting my accounts so easy, it was simple and as quick as it could have possibly been

Lavender Lush
Canada
About 2 months using the app
September 5, 2020

I have enjoyed setting up the app and it has been helping me put my business out there. I have been able to reach a lot of people and give my business a name.

Amie's Essentials
United States
About 2 months using the app
Edited December 16, 2020

Very easy to set-up and user friendly. My team and I are so excited to finally be selling on Facebook.

Spice Barrel & Co.
Canada
About 2 months using the app