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Easy and simple to setup for a beginner like myself lol I love facebook and would definitely keep this app in all my stores.
Utterly useless .. the old FB app that worked seamlessly was replaced with this one .. and wont connect .. WE HAVE BEEN WITHOUT A FB STORE FOR OVER 4 MONTHS NOW .. Shopify ticket ID is 20655893 .. DO NOT install this app it will disconnect your working app and cause NONE of your tagged FB products & links to work .. ZERO STARS .. Shopify's reposne is to contact Facebook however the MOST ironic thing is that the No1 platform on the planet for "Connecting People" are simply impossible to connect with themselves .. !!!
Thank you for taking the time to share your experience. I can definitely see why this situation has been stressful given that you still cannot connect your Facebook or Instagram for over 4 months. I know our Technical was working with the Facebook development team diligently to get the error you were you encountering resolved and has confirmed the issue lies within Facebook's platform. My best advice is to continue to follow up with them so they can continue to look into this further for you. - Anna, Shopify Support
Hopefully through setting up this new fb channel they will be able to see that my business does not need to be banned from the platform any longer.
it was easy to setup and to have the actual facebook shop up and running in just one day............
I have used this APP for 1 year and now it does not allow facebook checkout on desktop or mobile. The payment methods were changed to use Facebook and Instagram checkout, however it does not. It stop working in January after we enabled Shopify Balance Account. We have delete the app from shopfy, re-onboard several time and the issue remained. We even deactivated and deleted the facebook store commerce account and its the same. Shopify and Facebook both have failed in finding a resolution and continue to point the finger at each other instead of coming together to provide a solution.
Hey there,
Charlotte here from Shopify. Thank you for taking the time to share your feedback with us. I'm sorry to hear that you ran into these challenges while setting up Checkout on Facebook and Instagram, on the Facebook Channel. I'm going to follow up by email to open up the lines of communication and help where I can.
Charlotte | Shopify
It really great app. It surely a user-friendly. Very well organize in every aspect. Easy to navigate.
I used this app to draw more customers to my store. So, it is good that I am able to connect to people whom I do not know thru this app. It adds another dimension to my store.
Fantástica, muy fácil de usar, es intuitiva, ágil, dinámica y su configuración se hace de forma rápida y amena.
Love it so far. Knew about Shopify for a long time but never used it. As use it now it looks so promising.
I use this app since I advertise more on Facebook and Instagram. I think right now, the app is getting better, but they're still room for improvement.