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It helps but it needs lot of permissions and it is annoying to re-enter the password every time. But overall is great.
simple to use i like it.......................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................
This has been a horrible experience I have been dealing with an issue for months.. Facebook support says it's a Shopify issue and Shopify says it's a Facebook issue. If I could rate Shopify's customer service I would give them a low score as well. I have pending orders on Instagram that I can not cancel or fulfill (and I was not paid for them). My customers are mad because they paid for something that they have not received and the orders are not showing in my Shopify store. It just seems that no one cares about this issue and it is completely ruining my business reputation and my business credibility. I am beyond frustrated at this point and I am seriously considering going to another platform. I will be seeking a refund for Shopify because I paid in advance. I am not just ranting and did not exhaust all options. I really really tried for months. The last Shopify customer service person told me he would be off for a week and he would let me know something when he came back..smh. And I am not the only person having this issue. Facebook support and Shopify support have completely dropped the ball on this and I wish I could get a refund and go elsewhere!
Hi there,
Nate here from Shopify. Thank you for sharing your feedback regarding your experience with the Facebook channel app. We definitely want to make sure that you get the support you need when it comes to the issues you're experiencing. However, we are limited in our ability to help if the channel has been uninstalled from your Shopify store. With that being said, I'll be sending an email out to open up the lines of communication and help where I can.
- Nate | Shopify
great app......................................................................................................................
I'm just not 100% sure of the changes being made. how many times will I have to change my Facebook connection in the future. This is my 3rd time.
I appreciate your feedback! Thank you for your honesty and your commitment to our platform for such a long time. Shopify is constantly looking for ways to improve the merchant experience and make their lives easier. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support
Im new to this app and is awesome, let´s see if I can really sell some stuff here. Thank you for makin it easy
I use this app to help me boost my business. The setup was easy to follow and activate. I recommend this app highly.
Ease of installation. Not every step was explained though, such as why something had to change and for what reason.
Procédure complète et bien détaillée. L'intégration de mon produit s'est faite sans problème. Pas besoin de grandes connaissances en codage ou programmation.
Really easy and quick! Allowed me to set things quickly and really get into the heart of things very quickly indeed. Simply and clear as to what was needed.