Reviews (8,876)

Overall rating
4.2
Counts per rating level
  • 66% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this integration for boosting product visibility and sales through social feeds, providing a seamless shopping experience. They appreciate the simple setup, efficient product syncing, and inventory management. The sales analytics feature is valued for refining marketing strategies. Reviewers also praise the responsive customer support and user-friendly interface, making it effective for connecting Shopify stores with social media platforms.

Edited November 27, 2020

It useful in building customers I'm new in it helps when trying to reach customers from my FB page it keeps a list of how many time someone has visit my site so far it been good. Helps to reach a broader audience

GMGFLOW
United States
About 2 years using the app
January 11, 2022

impossible to get to work. in the facebook pixel none traffic go to facebook from shopify. i think the pixel was never deployed, but say thats working fine in shopify, more easy will be get access to copy/paste the pixel code in the website. :S

Monica Diseños Chile
Chile
About 2 years using the app
Meta replied January 12, 2022

Hey there,

Adil here from Shopify. Thank you for taking the time to share your review of the Facebook Channel with us. I'm sorry to hear about the issues you are facing with the Facebook pixel. When it comes to issues with pixel tracking, it often has to do with either it not being set up properly or multiple pixels being set up at the same time. I'm going to look into this for you and follow up with you over email.

Adil | Shopify

February 16, 2021

la NUEVA versión esta fabulosa, nos ha ayudado muchísimo y tienen millones de tutoriales para ayudarte a mejorar tus tiendas y por ende ventas

Green Beats
Chile
About 2 years using the app
September 9, 2020

Confused on how to set up and use. Not user friendly. Very complicated. I just backed out and will not set it up.

Mystique Grabber Boutique
United States
About 2 years using the app
Meta replied September 10, 2020

Thanks for sharing your feedback! I can definitely understand your frustration. We work hard to improve our app functionality, so I’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support

November 3, 2020

no se entiende muy bien. lo encuentro muy dificil.
todo el resto resulta muy facil pero este apartado no se entiende

maronasandlu
Spain
About 2 years using the app
Meta replied November 4, 2020

Gracias por compartir tus comentarios! Trabajamos arduamente para mejorar la funcionalidad de nuestra aplicación, por lo que me gustaría investigarlo más a fondo. Le envié un correo electrónico y espero escuchar más de sus pensamientos pronto. - Abdalla, soporte de Shopify

September 22, 2020

I use this app to enhance my sale. it really woks for me. good experience highly recommended,
thank you

Skootz
United Kingdom
About 2 years using the app
Edited October 21, 2020

This is awesome, and great to use in reaching out to your community, and I think it's something you would love.

Dunamis Christian Bookstore
United States
About 2 years using the app
October 28, 2022

TERRIBLE- DO NOT USE!!!!!!!! I HAVE BEEN HACKED AND SOMEONE RACKED UP 1500 ON MY ADS ACCOUNT!! NOONE CAN HELP ME. I HAVE HAD TO SHUT OFF EERY SINGLE CARD I OWN, ALL MY ACCOUNTS HAVE HAD TO BE FROZEN. MY LIFE LITERALLY JUST FLIPPED ALL BC FACEBOOK!!!!!!!!!!!

Cairns & Creations on Main
United States
About 2 years using the app
Meta replied October 31, 2022

Hi there,

Charlotte here from Shopify support, thank you for taking the time to install and use the Facebook channel on your store and leave a review. I am sorry to hear about your experience here, I am going to follow up with you via email, so I can help you get in contact with Facebook's team about this issue.

Charlotte | Shopify

September 26, 2020

So far so good! I would definitely recommend this product for easy installation and Facebook setup of your products catalog.

Bunk Bed Buddies
United States
About 2 years using the app
January 6, 2021

Its easy to use and understand.It links up to your facebook and instagram account very quickly without any troubles

William Rivers
South Africa
About 2 years using the app