Reviews (8,871)

Overall rating
4.2
Counts per rating level
  • 66% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this integration for boosting product visibility and sales through social feeds, providing a seamless shopping experience. They appreciate the simple setup, efficient product syncing, and inventory management. The sales analytics feature is valued for refining marketing strategies. Reviewers also praise the responsive customer support and user-friendly interface, making it effective for connecting Shopify stores with social media platforms.

November 28, 2020

I love this app because it is the best app I’ve ever used. Thank you for creating it oak my business can thrive.

Etch.Life | Everything for the Christ Centered Heart
United States
About 2 years using the app
February 1, 2021

Easy and simple to set up, hopefully setting up ads will be just as easy. I think the data sharing tab should have more information.

Peak Supps
United Kingdom
About 2 years using the app
December 20, 2020

I used the app successfully. I wanted to link my website to facebook and it worked. I like the idea of selling via Facebook.

Great British Outdoor Fires
United Kingdom
About 2 years using the app
November 24, 2020

it was easy to follow the directions and prompts while setting my store up. I learned alot from all the help available

Online Store | Paparazzi Jewelry & Accessories | Nua Tuitele
United States
About 2 years using the app
October 2, 2023

best way of ever connecting my items to Meta

Mo's Décor & Laser Engraving
United States
About 2 years using the app
Meta replied October 6, 2023

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
Meta Support

December 29, 2020

It was really easy to setup the Shopify and Facebook connectivity. I tried it last year on Facebook's page using a Weebly website and it was a nightmare, I messed with it for weeks and never got it to work. This took me less than 20 minutes and worked flawlessly.

teamkarnage
United States
About 2 years using the app
November 10, 2020

Im actually trying to connect my account which im having trouble with. i still rate this app 4 stars

EXIT288.COM
United States
About 2 years using the app
Edited June 13, 2021

Very bad, there is always the problem of facebook detection error
The credit card information is sent to facebook, and it is impossible to judge whether the purchase event and api are duplicated, resulting in low advertising efficiency...
很糟糕,一直存在facebook檢測錯誤的問題
一下信用卡資訊傳送給facebook,一下購買事件和api重複無法判斷,讓廣告變的效益非常差....

EJZZ歐爵國際|台灣品牌
Taiwan
About 2 years using the app
May 19, 2022

After receiving the application, we reviewed the e-commerce account. We have determined that the account does violate our e-commerce feature access requirements and therefore your store is not shown to potential customers. But what didn't show up

CARL HAUSER
Hong Kong SAR
About 2 years using the app
Meta replied May 20, 2022

Hey there,

Jason here from Shopify. Thank you for taking the time to share your review of the Facebook Channel with us. Your feedback is extremely valuable. I'm sorry to hear of the struggles you are facing with your commerce account. I'm going to look into this further and follow up with you in an email to open up the lines of communication here and see if we can help address this concern.

Jason | Shopify

Edited November 28, 2020

great integration between Shopify and Facebook. I do not, however, appreciate restrictions from any forum based platform. Becoming intolerable to not be able to sell a simple confederate flag (for example). Should be left between buyers and sellers not platforms. imho.

Sergeant Roberts
United States
About 2 years using the app