Reviews (5,352)

Overall rating
4
Counts per rating level
  • 63% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 16% of ratings are 1 stars
September 26, 2021

For the last 2 month I can't create marketing campaigns from Shopify. I've uninstalled app, tried different browser and still can't. I'm not able to view the image of products before posting the ad like I use to.

Export 700
United States
About 1 year using the app
Meta replied September 27, 2021

Hey there,

Adil here from Shopify. Thank you for taking the time to share your review of the Facebook Channel with us. Your feedback is extremely valuable. I'm sorry to hear of the issues you are facing, I can understand how important Facebook Ads are for a business. I do want to make sure that this feature is working for you so I'm going to look into this and follow up with you in an email to open up lines of communication.

Adil | Shopify

December 7, 2020

It has been good so far. I am just trying to discover good strategies that I can use to run my ads. Thanks again !

MY FUN SUITCASE
India
About 1 month using the app
September 22, 2020

I used this app, really got me hooked. It really does walk you through everything you need to know. I am blessed if it wasn’t for them I would be getting scammed with no business. Thank y’all

FaBEAUTYlous
United States
About 1 month using the app
October 6, 2021

It is not possible to install the App since Facebook had its big breakdown this week. It is a pity and I am very disappointed.

OCCO
Germany
About 1 year using the app
Meta replied October 9, 2021

Hey there,

Jason here from Shopify. Thank you for taking the time to share your review of the Facebook Channel with us. Your feedback is extremely valuable. I'm sorry to hear of the issues you are facing installing the channel. I'm going to look into this further and follow up with you in an email to open up the lines of communication here and see if we can provide more information to help get this resolved.

Jason | Shopify

October 10, 2020

Easy to set up n easy to shop. Then the only problem I ran into is to connect it to my Facebook page and not letting me buy a new Domain. keeps saying to edit my profile. other than that my shop or store is up n Runnin'.

shopRMI's store
United States
About 1 month using the app
March 25, 2021

Not very clear, one pixel still not working. FB approval of shop is sometimes strange and unclear. Generally connection from shopify to facebook seems to be working fine.

E daiktai
Lithuania
Over 2 years using the app
Meta replied March 30, 2021

Thanks for taking the time to share your experience with us. I can definitely see why it is important to ensure your pixel is connected so you can market your business. I will be sending you an email soon to ask for more details on the issues you are currently facing. - Jamilah, Shopify Support

Edited January 19, 2021

J'ai utilisé cette app. avec shopify pour mon cite web.
J'ai utilisé cette app. pour avoir plus de point de vente et une meilleur visibilitée.

GASPÉSIE EN LIGNE
Canada
About 1 month using the app
January 19, 2021

Assez facile à rédigé selon moi car toutes est indiqué même pour les erreurs de frappe ou le manuel utilisateur est très détaillé comportant tous les sphères et indication que ce sois. Merci pour la compréhension et au plaisir.

EasyStreet Darina
Canada
About 1 month using the app
February 11, 2021

Nice app to set-up my store from my website www.creesmartpills.com though if won't accept my supplements nootropics but it will take my coffee.

Cree International Store
United States
Over 1 year using the app
March 4, 2021

there is a lot to learn using Facebook as a marketing tool. Once i learn more i was able to transfer products from Shopify right to Facebook. Learning now about marketing strageties.

RIXDISCOUNTS
United States
Over 1 year using the app