Reviews (8,872)

Overall rating
4.2
Counts per rating level
  • 66% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this integration for boosting product visibility and sales through social feeds, providing a seamless shopping experience. They appreciate the simple setup, efficient product syncing, and inventory management. The sales analytics feature is valued for refining marketing strategies. Reviewers also praise the responsive customer support and user-friendly interface, making it effective for connecting Shopify stores with social media platforms.

Edited May 1, 2023

Come mai non posso collegare il mio account Shopify con Instagram è Facebook per taggare i prodotti che vendo? Dopo che il mio account Instagram è stato hackerato e ne ho dovuto creare un altro, non riesco più a installare l’app metà su shopify.

BoutiqueAnna
Italy
Over 2 years using the app
Meta replied May 3, 2023

Ciao!
Grazie per aver dedicato del tempo a lasciare una recensione. Ci scusiamo per l'inconveniente causato e vorremmo aiutarvi con una risoluzione. Contatta il nostro team di supporto aziendale tramite questo link in modo che possiamo contattarti direttamente e assicurarti la migliore esperienza possibile.

https://help.shopify.com/en/support/support-type?returnTo=topic-select/sales-channels/sell-on-facebook-or-instagram

Grazie,
[Metasupporto].

November 10, 2020

really simple to use. good feedback whilst using! Can't fault it and am definitely going to continue to use it.

BikeBitz UK
United Kingdom
Over 2 years using the app
January 13, 2024

It an Excellent platform to expose your business! we are very satisfied.

Light of Harmony Candles
United States
About 2 years using the app
Meta replied January 26, 2024

Hi There!

Thank you for taking time to leave a review.We appreciate hearing from our customers!

Thank you,
Meta Support

February 3, 2021

I've tried setting this up many times. No success so far. I will continue trying. Considering the size of Shopify and Facebook this app should be much better.

Shop Limones PR
United States
Over 2 years using the app
Meta replied February 6, 2021

Thank you for taking the time to share your experience. I'd like to look into the issues you are currently encountering to get the app set up and working for your business. I will reaching out via email to ask for more details. I look forward to your reply. - Anna, Shopify Support

January 16, 2021

super easy to set up. everything is laid out for you. looking forward to seeing what it can do for me.

carryurheart
United States
Over 2 years using the app
January 22, 2021

Really convenient! I set up the app and a lot of the process was automatic since I already had a business page on Facebook!

Mr. Metaphysical
United States
Over 2 years using the app
November 11, 2020

la configurazione per facebook è stata rapidissima, con instagram un pò di problemi, ad oggi dopi 15gg ancora non ho trovato una risoluzione

Il Piacere D'Abruzzo
Italy
Over 2 years using the app
March 21, 2021

Had issues using a prior page that I was owner of, ended up creating a new one. Otherwise, easy experience

FiveThreads.me
United States
Over 2 years using the app
March 18, 2021

I use this app to engage with customers, potential customers and friends. I like this app because it keeps me connected to friends, family and customers.

I Lyn Fashion Lounge
United States
Over 2 years using the app
March 26, 2021

This channel repeatedly told me my products and shop was approved, but when I went to the Shopify Commerce Center, that was not true.

Dogwood Harbor
United States
Over 2 years using the app
Meta replied March 29, 2021

Hey there! Thanks for your feedback - we are always looking for ways to improve the functionality of our app for current and future merchants. I’ve sent out to an email to you and hope to hear back from you soon. - Jake, Shopify Support