Reviews (8,720)

Overall rating
4.3
Counts per rating level
  • 66% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for enhancing product visibility and sales through features like shoppable posts and ads, allowing direct purchases on social media. They value the straightforward setup, product catalog syncing, and insightful sales analytics. The responsive customer support and intuitive interface further enrich the user experience, making it a vital tool for e-commerce success via social media integration.

April 9, 2021

I have used my FB stores to reach a targeted client base and I am very please with its ease of use, analytical tools, as well as support it provides in getting your channel up and running and as commercially successful as it can be.

Soweto Fine Art ONLINE
South Africa
Over 1 year using the app
October 28, 2020

Haven't used it yet.but, i trust facebook and shopify team, so , i give a full star review.minimum 100 characters are too much. haha

kissymalaysia
Malaysia
Over 1 year using the app
September 16, 2020

Provide some detail about what you did or did not enjoy about using this app. Your comments can help other merchants decide whether to use this app.

قطنيات حلاوة
Saudi Arabia
Over 1 year using the app
December 21, 2020

I love this app it works really good for me and it’s really helping with my sales... Iam so happy for this

Bodiedbyval
United States
Over 1 year using the app
December 22, 2020

With the new setting, I deleted Facebook and reinstall app on my Shopify. It quickly and automatically reinstalled app updates which were easier than before.

VIZORRE FASHIONS AND DESIGNS
United States
Over 1 year using the app
November 15, 2020

I found it really easy and informative. Especially for a newbie like myself who is new to the world of ecommerce.

The Sugar Free Pantry
Australia
Over 1 year using the app
September 29, 2020

It helped. I had to do a lot of online searching to find this app, but I could've made my life easier if I went to facebook.

soopasupreme
United States
Over 1 year using the app
November 7, 2020

It was transparent and elaborative. I configured it without any consultation. I didn't face any glitches while setting it up.

Victress.pk
Pakistan
Over 1 year using the app
March 14, 2024

because it's the biggest social media on the planet.

Electric Mariner
United States
11 months using the app
Meta replied March 21, 2024

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
Meta Support

March 26, 2022

app link shopify to business facebook with NO HUMAN support. I can NOT LINK shopify to facebook store to buy ads, but I can BUY ADS on facebook to shopify? I get banned ads for some items in 2020, but can sell that same item on amazon and today 2022 already, so I login and see SEE DATA from 2020 TWO YEARS AGO

SunneTropical
United States
Over 1 year using the app
Meta replied March 29, 2022

Hey there,

Robyn here from Shopify. Thank you for taking the time to share your review of the Facebook Channel with us. We really appreciate your feedback. I'm sorry to hear of the struggles you are facing with creating Ads. If your Ads account has not been approved, you will need to request a manual review from Facebook however I'm going to look into this and follow up with you in an email to open up the lines of communication here so I can see if I can help you any further.

Robyn | Shopify