Reviews (9,136)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate the ease of setup and the boost in business visibility and engagement these apps provide on social media. They highlight the seamless integration with Shopify, efficient product catalog syncing for shoppable posts, and user-friendly design that facilitates in-feed purchases. While customer support experiences vary, many find it responsive and helpful, especially with syncing issues. The apps are also valued for their sales analytics, helping refine marketing strategies.
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I used this app everyday to Help me succeed in my everyday business activities and transactions. It’s great.
it is very helpful
Hi There!
Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!
Thank you,
Meta Support
I think I have the same error as other people here, The Pixel profile cannot be selected because after I select it, it displays the same error: You've chosen a data sharing preference, but need to select a pixel to complete setup. I really cannot understand how a billion dollar company like Facebook cannot fix a bug that people complain about it for such a long time. I really don't understand ...
Hi There!
Kristin here with Meta! Thank you for taking time to leave a review. We would love to hear more about your experience with the Facebook & Instagram app and provide any help you might need.
If you would like assistance, please contact us through our business support team (https://www.facebook.com/business/help), so we can ensure you have the best possible experience.
Thank you, Kristin
TERRIBLE! The FB app asked me to reconnect our store, so I tried that, it didn't work. So I begin the uninstall then re-install. Now I'm getting the same "there's no page at the address" error message. I've tried log out/back in, restart comp, try different browsers and it's all the same error message. What on earth type of app is this?!
Hey there,
Adil here from Shopify. Thank you for taking the time to share your review of the Facebook Channel with us. Your feedback is extremely valuable. I'm sorry to hear of the issues you are facing with installing the Facebook Channel. We do notice this issue affecting a couple merchants so I'm going to follow up with you in an email to open up lines of communication.
Adil | Shopify
Easy to use!
Love it, it only takes a few clicks and then it connects everything that you need and can't go wrong
Facebook & Instagram has really help me get the word out about my business to the world. And i really appreciate it. Thank you both.
just getting started but looks good. Wil give a further review shortly but so far it is very easy to install as is most things with shopify and Facebook
It made it really pretty easy to set up and use. I'm looking forward to learning more about it and see how it makes me more money.
Very convenient and still learning all there is to know about this app. Easy add on to get you where you need to be.
This is helping me improve my business in multiple ways that have increased sales, engagement and reach !