Reviews (6,868)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value the app for boosting business growth and enhancing social media integration. They appreciate its easy setup, product tagging features, and its role in increasing sales and brand visibility. The responsive customer support and effective management of inventory and sales are also noted as key benefits.
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gggggggggggggggggggggggggggggggggggggggggggggggoooooooooooooooooooooooooooooooooooooooooooooooooooooddddddddddddddd
It had easy to use steps and allowed me to set up my Facebook shop quickly. I'm always nervous dealing with Facebook and worried about messing up.
I relly like how it does. It is easy to use and can save you a lot of time. You can manage all on one place.
The app have huge issues with facebook catalogue, and my current ads stopped. If you use facebook conversion or catalogue ads, this app after setting will delete your current catalogue and will create a new one that doesnt work.
Thanks for letting us know how the new Facebook Channel has been for you! When you have a new catalog, you do need to run new ads. We know how frustrating that can be, and I'm going to send you an email to see how you're getting on now. - Cíara, Shopify Support
not good since Instagram suspended my new account that was not even 24 hrs. Old saying it was a fake account. don't know how that is sorry i could not instantly live up to their standard's!
Hi There!
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.
Please contact our Business Support team via this link, so we can follow up with you directly and ensure you have the best possible experience:
https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram
Thank you,
[Meta Support].
It has been good so far. I am just trying to discover good strategies that I can use to run my ads. Thanks again !
I used this app, really got me hooked. It really does walk you through everything you need to know. I am blessed if it wasn’t for them I would be getting scammed with no business. Thank y’all
I think I have the same error as other people here, The Pixel profile cannot be selected because after I select it, it displays the same error: You've chosen a data sharing preference, but need to select a pixel to complete setup. I really cannot understand how a billion dollar company like Facebook cannot fix a bug that people complain about it for such a long time. I really don't understand ...
Hi There!
Kristin here with Meta! Thank you for taking time to leave a review. We would love to hear more about your experience with the Facebook & Instagram app and provide any help you might need.
If you would like assistance, please contact us through our business support team (https://www.facebook.com/business/help), so we can ensure you have the best possible experience.
Thank you, Kristin
TERRIBLE! The FB app asked me to reconnect our store, so I tried that, it didn't work. So I begin the uninstall then re-install. Now I'm getting the same "there's no page at the address" error message. I've tried log out/back in, restart comp, try different browsers and it's all the same error message. What on earth type of app is this?!
Hey there,
Adil here from Shopify. Thank you for taking the time to share your review of the Facebook Channel with us. Your feedback is extremely valuable. I'm sorry to hear of the issues you are facing with installing the Facebook Channel. We do notice this issue affecting a couple merchants so I'm going to follow up with you in an email to open up lines of communication.
Adil | Shopify
Easy to set up n easy to shop. Then the only problem I ran into is to connect it to my Facebook page and not letting me buy a new Domain. keeps saying to edit my profile. other than that my shop or store is up n Runnin'.