Reviews (8,719)

Overall rating
4.3
Counts per rating level
  • 66% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for enhancing product visibility and sales through features like shoppable posts and ads, allowing direct purchases on social media. They value the straightforward setup, product catalog syncing, and insightful sales analytics. The responsive customer support and intuitive interface further enrich the user experience, making it a vital tool for e-commerce success via social media integration.

September 11, 2020

Easy to set up & use. Very user friendly. Easily and automatically transfers all information to Shopify and Facebook seemlessly.

Hidden Smiles
United States
10 months using the app
October 28, 2020

Difficult to set up, been trying to complete for months now, hopefully this will be the last time I will have to do this.

Microlinks by Miss J
Canada
10 months using the app
Meta replied October 29, 2020

Thank you for sharing your feedback with setup. It sounds like you have been trying to get the app working for a while, and I'd like to do everything I can to help you finish. I'll be sending you an email shortly with next steps to discuss. - Veena, Shopify Support

September 9, 2020

muy cómoda de usar lo malo que no esté 100% en español por eso le doy 3 estrellas, cuando lo traduzcan le subire las estrellas

chuches para moto
Spain
10 months using the app
Meta replied September 10, 2020

Gracias por compartir tus comentarios! Trabajamos arduamente para mejorar la funcionalidad de nuestra aplicación, por lo que me gustaría investigarlo más a fondo. Le envié un correo electrónico y espero escuchar más de sus pensamientos pronto. - Abdalla, soporte de Shopify (Sent Using a Translator)

December 18, 2020

Très facile et intuitif ! tout est entièrement automatisé, aucun besoin de coder pour connecter les outils entre eux.

Obani bikini
French Guiana
10 months using the app
Edited November 11, 2020

It was very easy to set up and get everything connected. looking forward to learning more and see all the new features.

onlineforyou.shop
Canada
10 months using the app
September 8, 2020

I am so happy to use this App to make my business grow up .I am also glad to know how it does and I promise I'll be nice if it help my Business grow Up better.

good shopping shop
United States
10 months using the app
January 28, 2024

cannot install, always error. reported this with meta but no response and they kick me back to shopify. shipify kicked me back to meta again.

Precious Peanuts
Australia
9 months using the app
Meta replied February 2, 2024

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram so we can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

September 1, 2023

Excellent service. A++++++

Monahan Papers
United States
10 months using the app
Meta replied September 5, 2023

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
[Meta Support].

January 21, 2021

I use this app to help me effectively get products in front of customers with clear steps to then make a purchase.

Sleepless Jack Design
United States
10 months using the app
February 26, 2021

Connecting the store with facebook is super easy and it takes 5 minutes of your time. 100% Recommended!

Planthia
Spain
10 months using the app