Reviews (7,082)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value the app for boosting business growth and enhancing social media integration. They appreciate its easy setup, product tagging features, and its role in increasing sales and brand visibility. The responsive customer support and effective management of inventory and sales are also noted as key benefits.
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I had no problem with the app, my concern was customer support with Facebook. The app works just fine. Shopify did all they can to help and was very professional. Facebook itself is another rating.
Im finding it really hard to figure out my Facebook shop. I have so many products that I have removed because they were not allowed and still I am not allowed to sell off of Facebook
Thanks for sharing your feedback! I'd be happy to assist you with figuring things out, but I will need some more context regarding your issue. I’ve sent out to an email to you and hope to hear back from you soon. - Abdalla, Shopify Support
It was easy to setup and it will bring more customers for sure I love it so far. I was able to connect both of social media business accounts to my website
I used this app to connect with friend and keeping my memory. Seeing more part of the world from facebook its fantastic.
so far it is going good. i have not had any problems and the system is strieght forward and easy to follow
Hi There!
Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!
Thank you,
[Meta Support].
it was hard to setup and run ads but other than that everything is going well
Hi There!
Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!
Thank you,
Meta Support
it went good and easy to use the both accounts to run the post and as through meta and I think this the best thing right now
Hi There!
Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!
Thank you,
[Meta Support].
I don't know why it took me so long to decide on adding the marketing tool on Facebook, the process was very quick, nice and easy.
I'm having problems since yesterday to configure the pixel in the Virtual Store -> Preferences -> configure facebook (pixel), it just returns the error "Sorry, something went wrong.
We're working on getting this fixed as soon as we can."
Hi there!
Steve here from Meta! We’re sorry that you were running into trouble with the Facebook & Instagram App. We believe that we have resolved the Pixel issue that you described. Can you please try again to confirm that everything is now working for you?
If you would like assistance and haven’t already reached out, please contact us through our business support team (https://www.facebook.com/business/help), so we can ensure you have the best possible experience.
Best regards,
Steve
Blocked brand new website from advertising on Instagram and Facebook without reason saying that the website was spam. The website is in compliance with community guidelines. Reached out without any response. Holding up progress. Will not be using. A huge hassle. Better bet is to use social proof to grow social media and use a different platform to drive traffic to website.
Hello,
Jack here from Shopify. Thanks for taking the time to submit your feedback. I'm going to follow up with you over email to open up the lines of communication and see if we can address some of the issues you were having with the app.
Jack | Shopify