Reviews (7,388)

Overall rating
4.2
Counts per rating level
  • 65% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for its straightforward setup and its ability to boost product visibility and sales. They value the user-friendly interface that eases management of their online presence and enhances social media marketing. Positive remarks are also made about the responsive customer support and the seamless shopping experience it offers, which is convenient for customers and effective in increasing customer engagement.

February 5, 2021

Facebook channel app helps individuals like myself improve traffic to your Shopify store with potential costumers.

ChefSity
United States
About 2 months using the app
April 2, 2021

I used this app to help me do business.Irealy like how it does work. It would be nice if it did for me better.

Funsunny
Ireland
About 2 months using the app
December 2, 2020

Ease of installation. Not every step was explained though, such as why something had to change and for what reason.

FellowRed - Desiree G. Briggs
United States
Over 1 year using the app
September 9, 2020

Great app. Veryyyyyyyyyyy helpful for user to promote products and reach new and old customers. Everyone should use

Jalure Jewelry
United States
About 2 months using the app
Edited February 18, 2021

Procédure complète et bien détaillée. L'intégration de mon produit s'est faite sans problème. Pas besoin de grandes connaissances en codage ou programmation.

PureON Spray
Belgium
Over 1 year using the app
Edited September 25, 2020

Really easy and quick! Allowed me to set things quickly and really get into the heart of things very quickly indeed. Simply and clear as to what was needed.

misfitmasks
United Kingdom
Over 1 year using the app
November 3, 2020

Very helpful tools. Easy to navigate for us beginner.
Hope you add more tools like these stuff......

Blackael
Philippines
About 2 months using the app
December 31, 2023

I can't integrate it

Dream Mall
Pakistan
1 day using the app
Meta replied January 5, 2024

Hi There,

Thank you for taking time to leave a review!

Please contact our Business Support team via this link so we can be of further assistance to you:

https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We'll be sure to follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

October 8, 2020

I am glad to use the Facebook channel app for my business. It was easy to setup and manage. I look forward to great results.

Pretty Couture
United States
About 2 months using the app
May 16, 2023

PURCHASE TRACKING IS HAVING ERROR. ACTUAL SALES IN SHOPIFY IS 100 BUT IN META ADS MANAGER IT IS 33

I HAVE ALREADY CONTACTED META SUPPORT BUT ISSUE NOT RESOLVED. BY REPLYING BLA BLA REASONS TICKETS ARE CLOSED WITHOUT RESOLVING THE ACTUAL ISSUE

Bongosaj
India
Over 1 year using the app
Meta replied May 22, 2023

Hi There!
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution. Please contact our Business Support team via this link https://help.shopify.com/en/support/support-type?returnTo=topic-select/sales-channels/sell-on-facebook-or-instagram so we can follow up with you directly and ensure you have the best possible experience.

Thank you,
[Meta Support].