Reviews (8,727)

Overall rating
4.3
Counts per rating level
  • 66% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for enhancing product visibility and sales through features like shoppable posts and ads, allowing direct purchases on social media. They value the straightforward setup, product catalog syncing, and insightful sales analytics. The responsive customer support and intuitive interface further enrich the user experience, making it a vital tool for e-commerce success via social media integration.

July 16, 2023

I live and operate my store from Nigeria. I don't know why up till now in 2023, I still cannot operate this sales channel just because of my country of residence. This has extremely limited my Shopify experience since I cannot connect Facebook or Instagram as a sales channel. Hopefully someday you get to trust and list my country so I can utilize this app.

Brown Skin Girl BSG
Nigeria
About 4 years using the app
Meta replied July 18, 2023

Hi There!

We apologize for the inconvenience caused and thank you for taking time to leave a review. Please contact our Business Support team via this link if you have any other questions regarding country eligibility:
https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

Thank you,
Meta Support

September 19, 2020

this is the best app that connects instagram shop to my shopify.. it was all very limited due to my location which is Indonesia. But now its all good. Thanks a lot!!

SAMAPURA
Indonesia
4 months using the app
Edited October 5, 2020

very good application, I really like it, makes it easy for me to integrate with Facebook, and I'm waiting for Instagram shopping, hope it can be fast

HSF Eyewear
Indonesia
4 months using the app
November 30, 2023

UNA EXCELENTE APP RECOMENDADA

Mi tienda
Ecuador
4 months using the app
Meta replied December 15, 2023

¡Hola!

Gracias por tomarse el tiempo para dejar una reseña y compartir su experiencia con nosotros. ¡Apreciamos saber de nuestros clientes!

Gracias,
Meta soporte

February 11, 2021

nice product for add platform.......................................................................

The Club Factory
India
4 months using the app
November 6, 2023

connet salg

Min butikk
Norway
4 months using the app
Meta replied November 10, 2023

Hi There!

Thank you for taking time to leave a review. We appreciate hearing from our customers!

Thank you,
Meta Support

November 4, 2023

Its awesome

Rogers Entertainment Apparel
United States
4 months using the app
Meta replied November 10, 2023

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
Meta Support

September 9, 2020

just installed the app, haven't had a chance to explore all the features. I'll get back to you with an update.

Everything Fits
United States
About 4 years using the app
Edited September 27, 2020

It took me less than 15 minutes to set up my Facebook shop, Instagram shop and my Facebook Ad manager inside of Shopify. This is a breeze. Unlike the earlier Facebook Shop that wanted me to edit all my product titles to no more 100 characters, this app approved all my products which are set up to 125 characters. I love it.

FRAGFRE®
United States
4 months using the app
November 2, 2023

I don’t know why meta ads/campaign creation option is removed from Shopify store->marketing. This is a very useful option and the ads created through that option give me good ROI.

I strongly recommend to add that option in Shopify marketing section

Hangower
India
About 4 years using the app
Meta replied November 10, 2023

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link:

https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,