Reviews (7,393)

Overall rating
4.2
Counts per rating level
  • 65% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for its straightforward setup and its ability to boost product visibility and sales. They value the user-friendly interface that eases management of their online presence and enhances social media marketing. Positive remarks are also made about the responsive customer support and the seamless shopping experience it offers, which is convenient for customers and effective in increasing customer engagement.

November 3, 2020

Very helpful tools. Easy to navigate for us beginner.
Hope you add more tools like these stuff......

Blackael
Philippines
About 2 months using the app
December 31, 2023

I can't integrate it

Dream Mall
Pakistan
1 day using the app
Meta replied January 5, 2024

Hi There,

Thank you for taking time to leave a review!

Please contact our Business Support team via this link so we can be of further assistance to you:

https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We'll be sure to follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

October 8, 2020

I am glad to use the Facebook channel app for my business. It was easy to setup and manage. I look forward to great results.

Pretty Couture
United States
About 2 months using the app
May 16, 2023

PURCHASE TRACKING IS HAVING ERROR. ACTUAL SALES IN SHOPIFY IS 100 BUT IN META ADS MANAGER IT IS 33

I HAVE ALREADY CONTACTED META SUPPORT BUT ISSUE NOT RESOLVED. BY REPLYING BLA BLA REASONS TICKETS ARE CLOSED WITHOUT RESOLVING THE ACTUAL ISSUE

Bongosaj
India
Over 1 year using the app
Meta replied May 22, 2023

Hi There!
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution. Please contact our Business Support team via this link https://help.shopify.com/en/support/support-type?returnTo=topic-select/sales-channels/sell-on-facebook-or-instagram so we can follow up with you directly and ensure you have the best possible experience.

Thank you,
[Meta Support].

March 22, 2021

Well, for the moment i am in the process of programming my companion on facebook everything seems good except that this is my first expérience, suddenly i always have to redo the actions to master them well.

TOP SEHOUL
Morocco
About 2 months using the app
September 5, 2020

Very helpful, I love it! It really helps me with my store! Great app to use to start your store!!!!!

Shawtie Beauty
United States
About 2 months using the app
October 22, 2020

I actually really liked it and Facebook has been amazing to help grow my business. Using direct links help my customers

Studio 4:13 Boutique
United States
Over 1 year using the app
January 13, 2021

I really like it, is ease to use, help me to promote my products, help to share my videos and pictures with to many people.

The Zest Factory
United States
Over 1 year using the app
November 18, 2020

Very easy to set up, unlike some apps. The steps were easy to understand, although there were some products which couldn't be displayed this however was outlined in the setup what I needed to do as there was info missing. So thanks for the easy steps to follow.

Best Viral Products
New Zealand
About 2 months using the app
March 29, 2021

I am not sure what so say right now since this app asked me to rate it straight away, after installing it. But so far everything has been good. I will update this review if anything changes, but so far I am satisfied. I was very easy and intuitive to set up this app, by the way.

Baghour
Czechia
About 2 months using the app