Reviews (8,350)

Overall rating
4.3
Counts per rating level
  • 66% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for boosting product visibility and customer engagement through easy integration and product catalog syncing for shoppable posts and ads. The setup is straightforward, enhancing ad management and sales tracking, crucial for business growth. Responsive customer support is also highlighted for efficiently resolving issues, ensuring a user-friendly experience that aids in effective social media marketing management.

November 7, 2020

It was easy to install and won't know how great it is until I start using it will update if the app doesn't work well

Shopablez
United States
2 months using the app
August 25, 2022

Horrible app! always "did not comply with our community standards" and cannot contact chat support. And no button to appeal.

Valeur Skin and Body Clinic
Philippines
Over 2 years using the app
Meta replied August 27, 2022

Hi there,

Thomas here from Shopify support, thank you for taking the time to install and use the Facebook channel on your store and leave a review. I'm going to follow up with you over email to open up the lines of communication and see how we can provide more support for you on this.

Thomas | Shopify

January 15, 2021

I didn't know that i needed to use a laptop or desktop to complete my facebook/instagram install...but once i figured that out it was pretty simple

TheTypsyGypsyBoutique
United States
Over 2 years using the app
January 18, 2021

The facebook app was easy to install and set up. I've installed it before so not sure why my store disconnected but was quick to re set up.

My Guest Book
New Zealand
Over 2 years using the app
September 20, 2020

Very User Friendly! Easy to understand and most of all. It's good for beginners. I feel that I am a Grade 1 Student spoonfeeding myself with facebook

hydrapackph
Philippines
2 months using the app
March 15, 2021

It was user friendly a.nd easy to manage. I look forward to getting help to make some extra income. I love hair and want others to enjoy them also.

The Hair Cellars
United States
2 months using the app
September 7, 2020

I use this app to help get more customers to the shop and help me with more brand awareness and hopefully direct more people to the shop

socius golf
United Kingdom
2 months using the app
September 8, 2020

Very useful, increased my sales by 3 fold cannot thank you enough. i will be using this again and also referring other people

Rellief
United Kingdom
2 months using the app
November 26, 2020

I liked that it was easy to install to Shopify. I hope that connecting it to the Facebook app will help me sell more.

IamFacialist
Estonia
2 months using the app
March 29, 2021

This app seems to have the power to push feed to Facebook without approval. Be aware that any time you add a new product to your shopify store, Facebook publishes it on your timeline without letting you know!

Bed Bath Home - Whitehouse | Continental Linen
South Africa
Over 2 years using the app
Meta replied March 29, 2021

Hey there! Thank you for taking the time to leave us a review. I've sent along an email to you outlining how you can create products without them immediately publishing to Facebook. Let us know if you have any questions! - Jake, Support Specialist