Reviews (8,350)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise the app for boosting product visibility and customer engagement through easy integration and product catalog syncing for shoppable posts and ads. The setup is straightforward, enhancing ad management and sales tracking, crucial for business growth. Responsive customer support is also highlighted for efficiently resolving issues, ensuring a user-friendly experience that aids in effective social media marketing management.
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Is there anyone at Shopify who can help me with this app setup and connecting my catalog. Most of my items is disapproved?
Hey there,
Adil here from Shopify. Thank you for taking the time to share your review of the Facebook Channel with us. Your feedback is extremely valuable to us. I'm sorry to hear about the trouble you are facing in regards to your products getting disapproved. I'm going to look into this and follow up with you in an email to open up lines of communication to see if I can help you any further.
Adil | Shopify
It was a seamless process... very easy to use. I am so excited about this and cant wait to enjoy the feature
It keeps saying I'm limited on Facebook because Shopify Business Manager needs to connect and when click connect/add account from Shopify, it doesn't work. Stating I have to send a request. Then it says request sent. Totally confusing & is hurting my marketing and sales! Urgently need answers and solutions!
Hey there,
Adil here from Shopify. Thank you for taking the time to share your review of the Facebook Channel with us. Your feedback is extremely valuable. I'm sorry to hear of the issues you are facing with setting up the Facebook Channel. We want to make sure that you get the support that you need so I'm going to follow up with you in an email to open up lines of communication.
Adil | Shopify
The integration with Shopify is very easy and all the steps are clear. Overall the experience is very good.
i use the app to advertise my business and it has helped me get more customers and sales on my website
This application solves the assigned tasks very efficiently and quickly !!!
I strongly advise you to use this application!
I Have had som problems that seams to be like I am beeing keeps in a loop between Shopify and FB. But it now seams to be in order. I think the integration works great.
Seamless integration with Facebook and Instagram. Couldn't ask for more! Keep it up, Mark and Team!
Come mai non posso collegare il mio account Shopify con Instagram è Facebook per taggare i prodotti che vendo? Dopo che il mio account Instagram è stato hackerato e ne ho dovuto creare un altro, non riesco più a installare l’app metà su shopify.
Ciao!
Grazie per aver dedicato del tempo a lasciare una recensione. Ci scusiamo per l'inconveniente causato e vorremmo aiutarvi con una risoluzione. Contatta il nostro team di supporto aziendale tramite questo link in modo che possiamo contattarti direttamente e assicurarti la migliore esperienza possibile.
https://help.shopify.com/en/support/support-type?returnTo=topic-select/sales-channels/sell-on-facebook-or-instagram
Grazie,
[Metasupporto].
looking to manage facebook channel under shopify platform, setting all up is been very simple, our online business has grown every year and the experience is been great