Reviews (6,952)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value the app for boosting business growth and enhancing social media integration. They appreciate its easy setup, product tagging features, and its role in increasing sales and brand visibility. The responsive customer support and effective management of inventory and sales are also noted as key benefits.
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Interesting to navigate, decent so far. Will provide a more accurate review after a few months of using
Thanks for sharing your feedback! We work hard to improve our app functionality, so I’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support
After setting everything up... Problem 1 - Facebook blocked my Ad account.
Problem 2 - After spending a week getting our Ads account back online, I decided to give it another go. But, the following message appears on all my ads: "A problem with Facebook prevented your activity from being resumed. Try to resume in a few minutes." Tried, and tried, and it never works. Great idea, but a waste of time unfortunately. *Update - Jake, Shopify Specialist - I haven't had an email from you?
Hey there! We appreciate you taking the time to leave a review. The error you mentioned may have to do with an ongoing issue we have seen in a few stores. I've sent you an email to follow up and see if we can get this fixed for you! - Jake, Shopify Support Specialist
great app. very convenient to use. I'd love to recommend to anyone around. It boosts my sales on facebook.
It is good so far. My worry is that my personal page will have things about my product which I do not want.
It's not hard to figure out but would be better with customer service attached for more help. I created this as a newbee but I am mostly guessing all the time.
Thanks for sharing your feedback! We offer support through our app's Get Support button, but I can definitely pass your idea up to our developers. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support
The set up was easy. For some reason, it deactivates itself sometimes from my shopify store and has to be set up all over again. I'm assuming that's whenever more products are added to your shop's store.
Best platform I've used since I started my online business. Thank you shopify for the wonderful opportunity.
After all the changes to fb, meta updates all seems to working well. It did take a over a year to get it all together but at least I can easily post product from messenger. I still cannot view shop items when in shop on facebook but believe that was one of the changes made.
Hi There!
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.
Please contact our Business Support team via this link, so we can follow up with you directly and ensure you have the best possible experience:
https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram
Thank you,
[Meta Support].
Produkte die abgelehnt werden und dann aber korrigiert bzw. aus dem Sortiment genommen werden, sind von Facebook seit tagen nicht überprüft worden, dauert extrem lange. Commerce Center wird gesperrt wenn man fragt warum was das Problem genau ist, weil man selber nicht genau findet, wird ständig in die weitere Abteilung der Ball geworfen, es ist ein Suchen nach Wasser in der Wüste, es kostet extrem Zeit und Kraft.
I'm not to tech sevy but wasn't too hard following this. App is not hard to follow and not too time consuming. Kind of fun!!
Thanks for taking the time to share your experience! I am happy to see you had a good fun setting up the app. I'd like to touch base to ensure you are getting the most out of all the features so I will be sending you an email shortly. Look forward to hearing back. - Anna, Shopify Support