Reviews (8,343)

Overall rating
4.3
Counts per rating level
  • 66% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for boosting product visibility and customer engagement through easy integration and product catalog syncing for shoppable posts and ads. The setup is straightforward, enhancing ad management and sales tracking, crucial for business growth. Responsive customer support is also highlighted for efficiently resolving issues, ensuring a user-friendly experience that aids in effective social media marketing management.

December 14, 2020

Muito didático e prático. Com certeza indicaria aos próximos usuários. Poderia ter uns vídeos de passo a passo para os que não conseguirem alcançar seus objetivos e ainda estiverem com dúvidas.

Personal Solutions
Brazil
2 months using the app
September 14, 2020

Superb. It provides all the needs to sell on Facebook. Just started. Let's see how it works out for Texmart.

Texmart
India
2 months using the app
September 29, 2020

It's been functioning well so far. Aside from the random ban it has been running really well. I use it to help manage my business which is still growing.

Esterpries
United States
2 months using the app
March 15, 2021

I enjoy the Facebook platform , it allows growth and so much opportunity to meet new people and support small business'

EmotionWear
South Africa
2 months using the app
December 30, 2020

I USED THIS APP TO HELP ME SELL MORE ITEMS EASY. IT MAKES CUSTOMERS EXPERIENCE FOR SHOOPING MUCH EASY.

Feelin' Myself Boutique
United States
2 months using the app
November 17, 2022

I asked for help setting up my Facebook page to my business website. The guy who originally set it up committed suicide last year so I cannot get them to help out. I sent more than half a dozen times photo Id, Passport. Driving licence, bank statements and signed statement and still no one has helped. Now they are asking for me to send in a photograph of my signing a statement. It’s an absolute joke !! I have now dealt with more than 12 people who are constantly asking me for the same things. Disgraceful!!

Scrub Cosmetics
United Kingdom
About 2 years using the app
Meta replied November 17, 2022

Hi There!

Aaron here with Meta! Thank you for taking time to leave a review. We would love to hear more about your experience with the Facebook & Instagram app and provide any help you might need.

If you would like assistance, please contact us through our business support team (https://www.facebook.com/business/help), so we can ensure you have the best possible experience.

Thank you,

Aaron

November 22, 2020

I really liked this setup method it was very easy and practical, the best thing about this add is that it is fully automatic.

bonelecstore
Morocco
2 months using the app
November 4, 2020

I used this app and find it very useful & beneficial for my store ads. I hope this app will increase

Dealpalaces
Germany
2 months using the app
February 13, 2023

it doesn't work. keeps saying there is an error when i try to open it.

which means i now can't add a pixel either

Amsi kids
United Kingdom
About 2 years using the app
Meta replied May 4, 2023

Hi There!
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution. Please contact our Business Support team via this link https://help.shopify.com/en/support/support-type?returnTo=topic-select/sales-channels/sell-on-facebook-or-instagram so we can follow up with you directly and ensure you have the best possible experience.

Thank you,
[Meta Support].

November 24, 2020

it was easy to follow the directions and prompts while setting my store up. I learned alot from all the help available

Online Store | Paparazzi Jewelry & Accessories | Nua Tuitele
United States
About 2 years using the app