Reviews (8,335)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise the app for boosting product visibility and customer engagement through easy integration and product catalog syncing for shoppable posts and ads. The setup is straightforward, enhancing ad management and sales tracking, crucial for business growth. Responsive customer support is also highlighted for efficiently resolving issues, ensuring a user-friendly experience that aids in effective social media marketing management.
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impossible to get to work. in the facebook pixel none traffic go to facebook from shopify. i think the pixel was never deployed, but say thats working fine in shopify, more easy will be get access to copy/paste the pixel code in the website. :S
Hey there,
Adil here from Shopify. Thank you for taking the time to share your review of the Facebook Channel with us. I'm sorry to hear about the issues you are facing with the Facebook pixel. When it comes to issues with pixel tracking, it often has to do with either it not being set up properly or multiple pixels being set up at the same time. I'm going to look into this for you and follow up with you over email.
Adil | Shopify
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Confused on how to set up and use. Not user friendly. Very complicated. I just backed out and will not set it up.
Thanks for sharing your feedback! I can definitely understand your frustration. We work hard to improve our app functionality, so I’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support
no se entiende muy bien. lo encuentro muy dificil.
todo el resto resulta muy facil pero este apartado no se entiende
Gracias por compartir tus comentarios! Trabajamos arduamente para mejorar la funcionalidad de nuestra aplicación, por lo que me gustaría investigarlo más a fondo. Le envié un correo electrónico y espero escuchar más de sus pensamientos pronto. - Abdalla, soporte de Shopify
TERRIBLE- DO NOT USE!!!!!!!! I HAVE BEEN HACKED AND SOMEONE RACKED UP 1500 ON MY ADS ACCOUNT!! NOONE CAN HELP ME. I HAVE HAD TO SHUT OFF EERY SINGLE CARD I OWN, ALL MY ACCOUNTS HAVE HAD TO BE FROZEN. MY LIFE LITERALLY JUST FLIPPED ALL BC FACEBOOK!!!!!!!!!!!
Hi there,
Charlotte here from Shopify support, thank you for taking the time to install and use the Facebook channel on your store and leave a review. I am sorry to hear about your experience here, I am going to follow up with you via email, so I can help you get in contact with Facebook's team about this issue.
Charlotte | Shopify
I love this app, this is a true helpful advertisement system. kjvndsnvdksvdsjnvisjnvidsjvidsjnvdisjnvis
It is easy and less time consuming to complete the process. I love to promote my business and scale my business using Facebook as my sales channel
Selling on FB is a plus! Thank you for allowing this platform for us small business owners. xoxoxoxo
FB Ads marketing is very good and now it is very easy due to as app which can integrated with shopify store.
This process was very easy to do! i hope that it helps my business grow!!! i hope you you have just as much luck!!