Reviews (8,349)

Overall rating
4.3
Counts per rating level
  • 66% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for boosting product visibility and customer engagement through easy integration and product catalog syncing for shoppable posts and ads. The setup is straightforward, enhancing ad management and sales tracking, crucial for business growth. Responsive customer support is also highlighted for efficiently resolving issues, ensuring a user-friendly experience that aids in effective social media marketing management.

Edited February 3, 2021

I used this app to create pixel code it was amazingly fast and easy I recommend it for all new business

LIVE THE ELEGANCE
United Arab Emirates
2 months using the app
March 6, 2021

Cant use the app! It won’t let me add it to my Facebook. 3 months and support can’t help me. Waste of my time.

Straight Up Craftin'
United States
Over 2 years using the app
Meta replied March 8, 2021

Thank you for taking the time to share your experience. That definitely sounds like a stressful situation, given that you have been trying for 3 months. I'd like the opportunity to look into the errors you are currently experiencing. I will be sending you an email shortly to ask for more information. - Anna, Shopify Support

November 4, 2020

Using this app my Shop Tab does not appear on my Facebook Business page. So what's the use of having a Facebook shop if does not appear. Just saying...

Marianne Jones
Australia
Almost 4 years using the app
Meta replied November 5, 2020

Thank you for your review and sharing your feedback. I understand how important it is ensure the app is functioning properly so that you can sell products on Facebook. I’d like to look into this further for you and I will be in touch by email soon to ask for more details. - Anna, Shopify Support

March 26, 2021

FB setup was fairly easy. The IG was more fussy. Wasn't clear what the eligibility requirements were or what changes needed to be made.

LaBelleVieHome
Canada
Over 2 years using the app
Edited December 7, 2020

My experience setting up everything was very very good and required minimal effort. I cant wait to start promoting with ads and increasing revenue. Thanks FB

Royale Merch
United States
2 months using the app
January 2, 2021

Great app! Our online shop is greatly integrated with our POS. The ease and smooth notifications. Great app!

Umami Shop Canada
Canada
2 months using the app
September 4, 2020

I would enjoy using this app to sell and promote my products and my online store. I'm a self owned business that started out myg home and i just want peopled to know you can do anything you put your mind to.

A Newsons Touch LLC
Georgia
2 months using the app
December 22, 2020

Being as though I am still a beginner in setting up my accounts and working on building my website ads, It was so easy to add the channel and set it up. I thought that it would be like trying to read chinese but it was super easy.

SoakNScents
United States
2 months using the app
February 2, 2021

It's a lot better connecting to the different sales channels via shopify and instagram than it use to be.. Good job - I will wait and see the actual changes in the different platforms... In the meantime, great job.

Popabrose
United States
2 months using the app
January 8, 2021

Its good PR. I love social media for business purposes. If only it was easier to understand as a walkthrough.

Insomnipawz
Hong Kong SAR
2 months using the app