Facebook & Instagram

Here is what happened, I installed the Facebook Sales Channel, I connected my account, I created new Facebook page specially for my website, I created new Instagram page specially for my website, both separate from my personnel one. I tried to create ad campaign following Shopify video instruction, I got violation and Facebook disabled my ad account, I contacted Facebook customer service back and forth for weeks, they asked me for verification for my LLC company, I sent them all the company papers, they asked again to verify ID, I scanned my driver license and sent it to them, they asked for a recording showing what the issue, I recorded everything and send it to them, in the end they said I unfortunately they will not be able to activate that account again. I tried to delete that ad account or disconnect my card it didn't work. I let it go, and create new ad account, I tried to link the current both pages FB & IG they didn't allow it. I contacted Shopify customer support to help me out, they make create new business manager to the account and I needed to create new Facebook page and new Instagram page, I did that, now the verification process again in the other side, I repeated the same process, uploading my company info and my DL, after months and months I have everything or that I was thinking, the products don't sync asking for image link, then they asked for google category link something like that, and I don't have a shop so I need to setup the shop, I tried to setup the shop but can't access the Facebook channel and it was saying "something went wrong try again later" I contact the Shopify customer service again through live chat, and the girl asked me to delete the Facebook Channel and add it again, I did, and now I have to setup again, I connected my Facebook account, but here I'm can't link any of my Facebook pages or Instagram pages because I don't have presence on both platforms, and asking me to create new Facebook page and new Instagram page, a year in this cycle, my stress level to the roof, and I don't want any of your apologies, just try to make it easy for these people over there who try to do something for themselves in this pandemic. Thank you.

Esta aplicación me ah ayudado mucho, es muy fácil de usar y de vender voy empezando pero es grandio.

I used this app to manage my Facebook page and ads campaign, Is very complete, 100% recommended, Helps a lot having all in one place

I need help connecting my view store on instagram i did everything fb and instagram asked me to do c

Finally! An easy to setup, fully working, Facebook connector tool. Very easy to setup, no matter if your are connecting to FBM or single accounts, both for Facebook Pages and Instagram accounts. I don´t use the marketing tool for creating ads directly on the plugin, but it's great that it generates audiences, so you can just use them quickly from your FBM account. Facebook Catalog tool works great.

This is the most annoying app ever! I spend more than 10 hours just to repeat the same steps over and over! It should be so simple and it's just a Bloody nightmare! Facebook Marketing is not working! I keep on getting the same issues when trying to do the set up for my Ad account. I keep on getting this; This ad account needs to be added to the selected Business Manager to continue. And when i added my account guess what? This ad account couldn’t be added to the selected Business Manager because you’ve reached the maximum number of allowed ad accounts. Contact Facebook support to learn more..... I have contacted them and now is 5 hours waiting! This is Facebook for god sake!

Error message after error message. Instructions that don't work. A new support staff member responds each time so there's zero ownership of actually helping you solve the issue. I just don't think Shopify integrations work, but they look shiny and fairly easy to use from the outside. Once you try to implement anything it takes weeks if not months to resolve.

I only just setup this app, but it was very easy. Just a step by step wizard which worked just fine. So now I can start my pixel to find audiences.

la configurazione per facebook è stata rapidissima, con instagram un pò di problemi, ad oggi dopi 15gg ancora non ho trovato una risoluzione

Had issues using a prior page that I was owner of, ended up creating a new one. Otherwise, easy experience