Reviews (6,871)

Overall rating
4.2
Counts per rating level
  • 65% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 14% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value the app for boosting business growth and enhancing social media integration. They appreciate its easy setup, product tagging features, and its role in increasing sales and brand visibility. The responsive customer support and effective management of inventory and sales are also noted as key benefits.

December 5, 2020

very easy and efficient to use the app. it was easy for me to set the Facebook business page that helps me to build my business.

Infinitefsn
United Kingdom
18 days using the app
September 12, 2020

Provide some detail about what you did or did not enjoy about using this app. Your comments can help other merchants decide whether to use this app.

GoSyoping
Singapore
About 1 year using the app
Meta replied September 13, 2020

Thanks for taking the time to leave us a review and share your feedback! We are continually improving our app, and your opinion is essential in this process, so I’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Rob, Shopify Support

Edited January 23, 2021

I use this app to promote my boutique on line as a starter ,i would like to comprehend the methodology of usage to prompt my boutique efficiency from this app ,

Nanjadits
France
7 months using the app
March 4, 2021

it's been ok, I'm still learning how to navigate Facebook through the business stand point but i feel like it could be easier if their wasn't so many glitches

jemscosmetics
United States
About 1 year using the app
Meta replied March 8, 2021

Thank you for taking the time to share your experience. As you know your feedback is very important to us in order to make our app better. I will be sending you an email shortly to ask for more details. Looking forward to your reply. - Anna, Shopify Support

September 23, 2020

Stop this b*llshit, come back to previous version or i will migrate to w*rdpress. I JUST WANT ADD A PIXEL, don't want to connect all my business manager to shopify.. If only this work but they is a lot of errors and can't select the good page, or catalog or instagram... Seriously don't f*ck up, please simplify and not do it harder

Mondlee
France
7 months using the app
Meta replied September 24, 2020

Thanks for sharing your feedback! I definitely understand where you’re coming from. In this regard, I’ve reached to you via email and would love to work with you towards addressing this. I’d love to help in any way that I can and I look forward to hearing your thoughts soon. - Abdalla, Shopify Support

February 3, 2021

I find the continual changes at FB difficult to manage regardless of the platform being used with it

Children's Orchard New Berlin, WI
United States
7 months using the app
December 1, 2021

App is good, recently updated... How do I remove the 'message us' speech bubble now that Facebook messenger messages come through the Shopify chat - I don't want 2 speech bubbles on my page..

Global Free Style
Australia
About 1 year using the app
Meta replied December 1, 2021

Hey there,

Adil here from Shopify. Thank you for taking the time to share your review of the Facebook Channel with us. Your feedback is extremely valuable. I'm more than happy to help resolve the issue that you are facing with the Facebook Channel so I'm going to follow up with you in an email to open up lines of communication.

Adil | Shopify

September 14, 2020

good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good

The Next Chapter ~ Home Liquidation Services
United States
18 days using the app
January 13, 2021

Pretty straightforward, a little annoying that they're changing all the time so you have to redo everything, but I guess that's part of staying hip and cool.

Foxes and Ravens
Canada
7 months using the app
September 3, 2020

Sehr hilfreich, dadurch hat sich mein Leben verändert und ich habe jetzt 2 Kinder wegen ihnen und eine freundin

2GoodShop
Germany
18 days using the app