Facebook & Instagram , 4,128 reviews

Overall rating
Counts per rating level
  • 62% of ratings are 5 stars
  • 16% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 15% of ratings are 1 stars
September 9, 2020

just installed the app, haven't had a chance to explore all the features. I'll get back to you with an update.

Everything Fits
United States
About 4 years using the app
December 12, 2020

The app was great, it's facebook's marketing system that is confusing. I am a small business owner trying to do my own marketing. I read through the explanation of how to build an audience and then convert but It would be great if there was a little more information like after how many sales or impressions should I start conversion ads.

Flatts and Sharpe
United States
Almost 3 years using the app
November 28, 2020

It is good, but at the end it´s a little confusing when they tell you they will delete your old account... I thought you´re going to delete my WHOLE FACEBOOK ACCOUNT. You should put a message like "Don´t worry, you will still have your FB account, contacts, blah blah blah" :) Thanks!

About 3 years using the app
Meta replied November 29, 2020

Thank you for leaving a review and sharing your experience. Feedback is extremely important to us, in order to help improve our app. I'll be sending you an email shortly to see if you have any other suggestions or further details you'd like to share as feedback. - Anna, Shopify Support

January 7, 2021

Its so easy to get started, easy pizy lemon squeezy. Moreover the guide is eloborative. I was not able to setup the facebook commerce account because its not available in my region. So little sad.

Zivar Creations
Over 2 years using the app
December 4, 2020

It's smoother and a little easier to use but there is some navigational issues I don't care for but I still think it's better. Once you find the guides and suggestions it makes life a little easier.

Weege Music
United States
Almost 3 years using the app
February 23, 2021

It was easy to set-up, user-friendly. There were no issues with connecting social platforms and catalog

The 7th Avenue
Almost 2 years using the app
Edited January 29, 2021

The Facebook channel is a very nice update. I'm still in start up process but so far so good. I feel I will continue to enjoy the process. The integration was a little difficult I could connect all of my fb pages but I finally got it resolved.

United States
About 2 years using the app
January 28, 2021

Integration seems easy to implement, but having some issues on FB dashboard that conversion events are not set up properly.

DermoSkin™ Beauty Devices
United States
About 2 years using the app
January 18, 2021

The facebook app was easy to install and set up. I've installed it before so not sure why my store disconnected but was quick to re set up.

My Guest Book
New Zealand
Over 2 years using the app
January 15, 2021

I didn't know that i needed to use a laptop or desktop to complete my facebook/instagram install...but once i figured that out it was pretty simple

United States
Over 2 years using the app