Facebook & Instagram , 4,146 reviews

Overall rating
Counts per rating level
  • 62% of ratings are 5 stars
  • 16% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 15% of ratings are 1 stars
January 28, 2021

Integration seems easy to implement, but having some issues on FB dashboard that conversion events are not set up properly.

DermoSkin™ Beauty Devices
United States
About 2 years using the app
January 18, 2021

The facebook app was easy to install and set up. I've installed it before so not sure why my store disconnected but was quick to re set up.

My Guest Book
New Zealand
Over 2 years using the app
October 21, 2020

Initial setup was fairly quick and smooth, yet some of the data imported was from non-existent items. Deleted feed and reloaded data, and this time worked perfectly with no issues.

United States
Over 3 years using the app
January 15, 2021

I didn't know that i needed to use a laptop or desktop to complete my facebook/instagram install...but once i figured that out it was pretty simple

United States
Over 2 years using the app
Edited December 14, 2020

I'd have preferred if it was clear i that a Commerce account will not erase your personal account. Much easier.

United States
Over 2 years using the app
Edited November 22, 2020

takes a little time getting through the clicks... for beginners like me I wasn't sure I was doing everything correctly. maybe adding a description or automated pop up explains things as you move along the process of connecting instagram/facebook and Shopify stores would help.

United States
Almost 3 years using the app
March 23, 2021

It is fairly simple to use. I appreciate the additional marketing skills and tips. I have loved using Business Manager and I started a store knowing absolutely nothing.

Brinegars Bling LLC
United States
Over 1 year using the app
February 1, 2021

I found it easy to set up. However, I didn't get the option to set up free ads which was my goal for using this app. It wasn't easy to differentiate between free and paid ads option

3D Digital Distributing
About 2 years using the app
February 7, 2021

My phone number wouldn't work when trying to have my Two-Factor Authentication code sent to me, other than that its good and beneficial.

United States
Almost 2 years using the app
November 20, 2020

I don't know enough yet because I just signed up for this feature. Perhaps if you ask me in a month, I'll have an opinion.

Bob Enyart
United States
Over 2 years using the app