Reviews (8,247)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise the app for boosting product visibility and customer engagement through easy integration and product catalog syncing for shoppable posts and ads. The setup is straightforward, enhancing ad management and sales tracking, crucial for business growth. Responsive customer support is also highlighted for efficiently resolving issues, ensuring a user-friendly experience that aids in effective social media marketing management.
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GOOD. I am unsure if i like it or not because I haven't tried it yet but we'll see. Hopefully i can change my ratings if i dont like it.
Thanks for sharing your feedback! I'm happy to hear that you've installed the app. Your opinion definitely matters, and I'd love to hear it. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support
Utilizei esse aplicativo para abrir a loja no facebook. Utilizei esse aplicativo para abrir a loja no facebook.
Facebook won't publish my store on my business page because of one funny meme I posted back in October '21. Apparently it went against their 'community standards'. In the five years I have been running my page, this is the first 'violation' I've ever had but this is staying on my page until October 2022. Absolutely disgusted with this decision. They stood by it even after I appealed. Therefore this app is utterly useless.
Hey there,
Mario here from Shopify. Thank you for taking the time to share your review of the Facebook Channel with us. Your feedback is extremely valuable. I'm sorry to hear of the issues you are facing with publishing your store. Please understand that these reviews and approvals are completely handled by Facebook as Shopify has no hand in the decision made. I'm going to follow up with you in an email to share some more information with you that can help explore alternative marketing channels.
Mario | Shopify
App is not working as expected. If you have more than one shop and more than one FB page, this app causes you real trouble. There is no direct support available, using FB Business Pages
Thanks for sharing your feedback! We work hard to improve our app functionality, so I’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support
using this app to grow my business. i hope i will be successful with the help of this app. thanks for setting up this app.
Very good thanks for the service and more
Very good thanks for the service and more
Very good thanks for the service and more
The application is way too much in your face. Not friendly. Still trying to figure out some stuff. over all ok
It helps a lot in my daily
Hi There,
Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!
Thank you,
Meta Support
I used FB Channel to link my Shopify store to IG and FB. It was much easier than I expected. Thanks!
If I could give less stars, I would. This app was previously the most powerful tool that Shopify had to offer and connected our best sales channels to our website. Now? The app is completely useless and reflects poorly on Shopify as a company. I have spent hours talking to Facebook Support trying to see if it is an issue on their end, but after much review- it is clearly a Shopify Issue. If I were Shopify or owned Shopify Shares, I would feel extremely embarrassed for offering such a dysfunctional piece of software and claiming that we can "offer a smooth shopping experience" when that couldn't be more untrue.
Hi there,
Vance here from Shopify. We appreciate you taking the time to leave feedback for the app. I'm sending you an email to open the lines of communication and offer further support.
Vance | Shopify