Reviews (7,400)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise the app for its straightforward setup and its ability to boost product visibility and sales. They value the user-friendly interface that eases management of their online presence and enhances social media marketing. Positive remarks are also made about the responsive customer support and the seamless shopping experience it offers, which is convenient for customers and effective in increasing customer engagement.
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What is this absurd that to connect an Instagram account you NEED a facebook ACTIVE account? I understand that is the same company but this is ridiculous as I can't use the app now because of this
Hi There!
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution. Please contact our Business Support team via this link so we can follow up with you directly and ensure you have the best possible experience.
https://help.shopify.com/en/support/support-type?returnTo=topic-select/sales-channels/sell-on-facebook-or-instagram
Thank you,
Meta Support
This on is ok. but a little hard to setup. thank you so much. I think automatic to connect FB is a little hard.
good buena app algo complicada para los clientes de habla hispana pero resulto ser mejor de lo que esperaba
Easy to use and intuitive. I've never done anything like this so I'm was apprehensive but all I had to do was follow the prompts.
muy buena experiencia, facil de usar y facil de instalar favoreciendo el desarrollo de mi tienda on line
My website has received more than 1,000 visits and the facebook pixel has only registered 151, of the almost 200 carts it has only registered 4, 10 purchases in the last week and none registered on facebook. Now I want to do retargeting and I can't, because my data is very low, but I have already spent more than 300$ in ads. What do I do now? The cpc are getting higher and higher and the data collected more and more erroneous. Translated with www.DeepL.com/Translator (free version)
Thanks for sharing your feedback! We work hard to improve our app functionality, so I’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Marcus, Shopify Support
They restrict my account forever!
I uploaded my id, but they treat me as scamer. I spent my days like trash.
Thank you so much for leaving a review. That certainly does not sound ideal. When it comes to account approval this is something determined directly by Facebook that we have control over. I would be more than happy to share resources on contacting Facebook to see if you can appeal their decision. I will be in touch by email shortly to provide further details. - Anna, Shopify Support
The app seems to be easy to handle but it is the business.facebook.com thats an nightmare. its a maze. But I hope it will get better.
Thank you for taking the time to leave a review. Glad to see you found the app easy to navigate. Merchant feedback is extremely important to us in order to improve our app. I'll be sending you an email shortly to see if you have any suggestions or further details you'd like to share as feedback for the app. - Anna, Shopify Support
I use this app for audience building on Facebook - however I am not getting any analytics other than the number of impressions and the cost/spend ?
I use this app to help sell products in my shop and it is very useful. I am getting traffic and making sales daily.