Reviews (8,273)

Overall rating
4.3
Counts per rating level
  • 66% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for boosting product visibility and customer engagement through easy integration and product catalog syncing for shoppable posts and ads. The setup is straightforward, enhancing ad management and sales tracking, crucial for business growth. Responsive customer support is also highlighted for efficiently resolving issues, ensuring a user-friendly experience that aids in effective social media marketing management.

November 12, 2023

Don’t understand why I can’t view my products on Instagram through this app

STITCHBEETZ FASHION STORE
United States
4 months using the app
Meta replied November 20, 2023

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution. Please contact our Business Support team via this link:

https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

Edited January 7, 2021

Leider wird der Facebookshop nicht angenommen. Laut Facebook Support Mitarbeitern liegt es an dieser App, dass die Einrichtung nicht geklappt hat.

PicArt
Germany
4 months using the app
August 9, 2023

Things for the most part are pretty self explanatory and the apps assists in the what is needed next. There are a few minor things I am trying to learn more about such as ADs and building the traffic to the page. That is still a little unclear but for the most part navigating the page was pretty simple to do.

Cue Mood Clothing
United States
4 months using the app
Meta replied August 18, 2023

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
[Meta Support].

October 7, 2020

I'm still testing, but the implementation process was pretty smooth. I like the possibility to sell through Facebook.

Juan Pablo Marichal Catalan
Mexico
4 months using the app
March 9, 2021

Je viens tout juste d'installer l'application qui me semble satisfaisante, je n'ai eu aucune difficulté à le faire. Je recommande.

EasyCurls™
France
4 months using the app
September 28, 2020

it is fun to use.very good app.It helped me connect to my shopify account to start posting ads and get followers.

BuiltDifferentAutoParts
United States
4 months using the app
November 13, 2023

this is best network for every one

Divinglow
United States
4 months using the app
Meta replied November 20, 2023

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
Meta Support

November 29, 2020

i m using this application for my facebook biusness account i would like to make satisfied all my costemers its nice app

www.yoodyshop.com
United Arab Emirates
9 days using the app
November 18, 2022

I have always been able to create facebook post and ad campaigns through shopify marketing until the meta integration. Very frustrating!!!

Swanky Girl
United States
4 months using the app
Meta replied November 19, 2022

Hi There!

Aaron here with Meta! Thank you for taking time to leave a review. We would love to hear more about your experience with the Facebook & Instagram App and provide any help you might need.

If you would like assistance and haven’t already reached out, please contact us through our business support team (https://www.facebook.com/business/help), so we can ensure you have the best possible experience.

Thank you,
Aaron.

December 29, 2020

je nais pas encore tester reste a voire si les produit vont sur le facebook et que les client soit satisfait

Gosset-Shop Site Officiel
France
7 months using the app
Meta replied December 30, 2020

Merci d'avoir pris le temps de laisser un avis. Les commentaires des marchands sont très importants pour nous. Cela étant dit, j'aimerais m'assurer que vous tirez le meilleur parti de notre application, c'est pourquoi je vous enverrai bientôt un e-mail. J'attends votre réponse avec impatience. - Anna, Shopify Support