Reviews (9,266)

Overall rating
4.2
Counts per rating level
  • 65% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its straightforward setup and seamless product catalog syncing, enabling easy creation of shoppable posts and ads on social media. This integration boosts visibility and sales by allowing purchases directly from social feeds. The user-friendly interface aids in managing marketing and sales, while responsive customer support assists with any issues. Highly recommended for enhancing e-commerce through social media connectivity.

Edited October 9, 2020

I haven't that much far with the interface yet but from what I saw I think it's doing well to provide help.

Varsis
United States
24 days using the app
October 3, 2020

I did have some trouble setting it up. Not being sure what to click on, but I did reach out to customer support via chat and he was extremely helpful and patient.

CreatedByClarissa
Canada
10 months using the app
February 24, 2021

I use this app to sell my products, it works well, just wish it was a bit less to follow in order to make it happen

Polar Vibes
United States
10 months using the app
November 7, 2020

non male sembra complicato all'inizio però è questione di 5 minuti. Leggete tutto ciò che accettate per non incorrere in sanzioni e penalizzazioni

cleanerwrist
Italy
24 days using the app
Edited March 11, 2021

I cannot see test scores but make sure to include them on the Common Subject Tests and AP Exams. If you only took one AP senior year

Ultra Tribe
India
10 months using the app
January 21, 2021

It was a little confusing, but it got me to where I needed to be with this sales channel. Hopefully it does not change again.

Books N Boards
United States
Over 1 year using the app
Meta replied January 25, 2021

Thanks for sharing your feedback! I'm glad to hear that you were able to finish the setup. I wanted to share some useful resources with you! I’ve sent out to an email to you ...

March 1, 2021

It is one of the most effective sales channels if it is not the MOST as it is generating sales and creating the right exposure to increase demand

•SieLayStyLe•
Egypt
10 months using the app
November 19, 2021

Worst app ever!!! I was forced to delete and re-download because there was an apparent Facebook error that not even support could fix. I re-downloaded and now I'm unable to connect with my existing commerce account as well as activate my Instagram channel which is already eligible for instagram shopping. So frustrated! This app needs to be fixed! You would think a billion dollar company would ...

Sunrise Surf Shop
United States
10 months using the app
Meta replied November 22, 2021

Hey there,

Adil here from Shopify. Thank you for taking the time to share your review of the Facebook Channel with us. Your feedback is extremely valuable. I'm sorry to hear ...

January 21, 2021

I use this app to help me effectively get products in front of customers with clear steps to then make a purchase.

Sleepless Jack Design
United States
10 months using the app
Edited February 3, 2021

The app works great except our Instagram Shopping account has been pending review for over 2 months now without any actionable feedback or progress. We've been approved by both Facebook and even Google following feedback to update our Privacy Policy but yet Instagram shopping is still pending. Our account details are as follows:- Instagram Business Account: jacksonjamesclothing.
I would like to ...

Jackson James Clothing
United Kingdom
Over 1 year using the app
Meta replied February 9, 2021

Thanks for taking the time to share your review. That definitely sounds like a long time to wait for your Instagram account to be approved by Facebook. I will be reaching out ...