Reviews (8,294)

Overall rating
4.3
Counts per rating level
  • 66% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for boosting product visibility and customer engagement through easy integration and product catalog syncing for shoppable posts and ads. The setup is straightforward, enhancing ad management and sales tracking, crucial for business growth. Responsive customer support is also highlighted for efficiently resolving issues, ensuring a user-friendly experience that aids in effective social media marketing management.

Edited November 3, 2020

Helpful for business, ease of use too. I'm not so technology savvy yet was able to set this up on my own, very user friendly

MevaMode
United States
3 months using the app
April 20, 2021

Cant connect my shop with the fb button.....all things doesnt work which they said i should do....i dont get it why its so complicated to connect a facebook button to ur shop.... i have no time for stuff like this and now they tell me i should contact facebook...

B&W Gourmet Food & Wine
Austria
3 months using the app
September 17, 2020

Easy to use over all. I think FB can be used to promote a product if if put some though into it. Thanks

Caldi Imports
Canada
3 months using the app
November 28, 2020

still trying to figure it out. Looks like it could be useful. I already have an instagram account with my book so I can't figure out how to have 2

Millers Mall
United States
5 months using the app
Meta replied November 29, 2020

Thank you for taking the time to leave a review about your experience so far. I'd like to hear more about any issues you are currently facing to ensure you are getting the most out of the app, so I'll be sending you an email shortly to discuss. - Anna, Shopify Support

Edited September 6, 2020

I use this app to help me introduce my products; as well as to check other stores that might be selling my products or similar products.

Lochad
United States
7 days using the app
Edited October 25, 2023

Can't use the app. Loading spinning circle goes on forever. Just loads and loads, never actually opens the app.

KAMINO
United States
3 months using the app
Meta replied October 27, 2023

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience you're experiencing with the app and would like to assist you with a resolution.

Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

November 9, 2020

i am going to start with this app in order to manage my page from my account dashboard.
Great app, thank you.

C E R M A N I
Morocco
7 days using the app
October 14, 2023

it is good

My Shopping Dose
United States
3 months using the app
Meta replied October 20, 2023

Hi There,

Thank you for taking time to leave a review. We appreciate hearing from our customers!

Thank you,
Meta Support

October 8, 2020

I used this app to help me set up my pixel. I don't know why I should write a minimum of 100 characters to install the app

My Tidy Bath
Romania
3 months using the app
April 12, 2021

I used this app to build my business more if It runs good I will keep doing use this app and also share as much as I can

Ghazi Leather Industries
Pakistan
3 months using the app