Reviews (8,382)

Overall rating
4.3
Counts per rating level
  • 66% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for boosting product visibility and customer engagement through easy integration and product catalog syncing for shoppable posts and ads. The setup is straightforward, enhancing ad management and sales tracking, crucial for business growth. Responsive customer support is also highlighted for efficiently resolving issues, ensuring a user-friendly experience that aids in effective social media marketing management.

September 13, 2020

whether you like Facebook or not, its hard to ignore ... this app makes setting up the channel in your shopify store really easy to do

Dylan Kendall
United States
About 1 hour using the app
November 19, 2020

The app is easy to use with few clicks.
I would have appreciated to choose the Pixel Facebook name.
That one automatically given is a bit bizarre for me.

RANGEMENT OPTIMAL
United Kingdom
About 18 hours using the app
Edited October 31, 2020

Good sync between shopify and facebook. I like it ! Have the good price and sync is good. 15 minutes and everything is great.

i-Store GADE.GP
France
About 18 hours using the app
October 21, 2022

I can't even get this app setup much less use it. Right after I install the app, I get an error that reads "Sorry, something went wrong". I talked to support and they got the same error. I've installed and uninstalled numerous times and I still can get passed that error. Even the Shopify support doesn't know what's wrong with it. How is it possible to have such an important app not even load after installation?

Ashberry Woods
United States
About 18 hours using the app
Meta replied October 25, 2022

Hi there!

Paola here with Shopify! Thank you for taking your time to leave us a review. I understand that you are experiencing an issue with "Your request couldn't be processed"/"Sorry, something went wrong". Our team is already working with Meta to address this error, I will be reaching out to you shortly through emails with more details.

I look forward to chatting with you!

Paola | Shopify Support

February 25, 2021

Just starting using this feature and looking forward to learning more about it as I use it more often.

Valentini Garage Works
Canada
About 16 hours using the app
January 30, 2021

This app was very simple to set up, definitely look forward to what it will bring to the business. Thanks!

House of J'adore
United States
About 1 hour using the app
March 1, 2021

still learning, i did however struggle to sort out the facebook pixel, but i overcame and im ready to start selling

THE LIVSTORE
South Africa
About 1 hour using the app
October 13, 2020

Very quick and easy to integrate. Very easy to set up and easy to use. It has saved our team so much time. I would highly recommend it!

Kent Brushes
United Kingdom
About 1 hour using the app
May 20, 2022

Ich habe die App vor 2 Tagen installiert und will sie auf gar keinen Fall schlecht reden, nur funktioniert das wichtigste leider nicht, ich kann keine Werbung schalten. Es erscheint jedes Mal folgende Fehlermeldung: Es gibt 1 Fehler mit dieser Aktivität: Aufgrund eines Problems auf Seiten von Facebook konnte deine Aktivität nicht veröffentlicht werden. Versuche es in einigen Minuten erneut. Vielleicht kann der Support mir helfen. Wenn das Problem behoben wird, gibts auch 5 Sterne. Wenn nicht, dann ist die App nutzlos und wird wieder gelöscht. mit freundlichen Grüßen
Peter

Teufels.shop
Germany
1 day using the app
January 15, 2021

Very easy and straightforward to connect my Shopify store and my Facebook channel. Errors are easily fixed as noted in the information.

theditedline
Canada
About 1 hour using the app