Reviews (8,382)

Overall rating
4.3
Counts per rating level
  • 66% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for boosting product visibility and customer engagement through easy integration and product catalog syncing for shoppable posts and ads. The setup is straightforward, enhancing ad management and sales tracking, crucial for business growth. Responsive customer support is also highlighted for efficiently resolving issues, ensuring a user-friendly experience that aids in effective social media marketing management.

November 21, 2020

first time installing it, It connected to Fb fast and easy as could be .thankfully easy. seems to have no issues so far.

ArtVictim
United States
About 1 hour using the app
January 24, 2021

Super easy to setup, put it off for too long. Way easier than I thought. Have all your channels setup up beforehand, then linking them here is a breeze (Facebook Ads Manager, Instagram, Facebook Page, Facebook Pixel)

Best Chess Set Ever
United States
About 1 hour using the app
December 11, 2020

I have enjoyed the set up of our account with Facebook/Instagram. It has been very straight forward! Cheers to a better business : )

Life-Cycle-Organics
United States
About 1 hour using the app
May 25, 2021

This has been so frustrating to install, i keep going in circles and facebook keeps saying i'm not eligable. My instagram shows my shop but it won't sync with my shopify store. Nobody can help me, spent over an hour on the phone with shopify support and got nowhere. Do better facebook and shopify!

BASH & Confetti Party Co.
Canada
About 12 hours using the app
Meta replied May 26, 2021

Hey there,

Robyn here from Shopify. Your feedback is extremely valuable and I really appreciate you taking the time to share your review of the Facebook Channel with us. I'm sorry to hear of the issues you've been having with installing the channel. I'm going to look into this and follow up with you in an email to open up the lines of communication here so I can help you get set up fully.

Robyn | Shopify

October 15, 2020

Easy setup & works smoothly. No tech skills required. I recommend this app for anyone trying to boost their sale on FB.

Green Rebels DK
Denmark
About 1 hour using the app
September 24, 2020

so far so good. Simple and easy to use and will hopefully continue to be that way. It has only been a few days so time will tell

The Dancing Farmer
Australia
About 1 hour using the app
November 30, 2020

I used the app and its just perfect
Helped in adds and its very brilliant The algorithm is exceptionally perfect and the adds are very efficient Thanks

Rozzita
United Arab Emirates
About 1 hour using the app
November 2, 2020

Una manera accesible de tener tus redes enlazadas a tu tienda y generar aspectos importantes de comunicación

Lummi
Mexico
About 1 hour using the app
November 22, 2021

App won't allow me to connect to my page, tried uninstalling it and now I can't reinstall it :( PLS HELP!

Milk & Sugar Gem Emporium
United States
About 11 hours using the app
Meta replied November 24, 2021

Hey there,

Adil here from Shopify. Thank you for taking the time to share your review of the Facebook Channel with us. Your feedback is extremely valuable. I'm sorry to hear of the issues you are facing with setting up and installing the Facebook Channel. I do want to make sure that you get the support that you need, so I'm going to follow up with you in an email to open up lines of communication.

Adil | Shopify

Edited September 2, 2020

More ads for my professional show, classes + women empowered business, CBB + personal customer servi

CHERRY BOOM BOOM
United States
About 1 hour using the app