Reviews (8,385)

Overall rating
4.3
Counts per rating level
  • 66% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for boosting product visibility and customer engagement through easy integration and product catalog syncing for shoppable posts and ads. The setup is straightforward, enhancing ad management and sales tracking, crucial for business growth. Responsive customer support is also highlighted for efficiently resolving issues, ensuring a user-friendly experience that aids in effective social media marketing management.

November 2, 2020

Una manera accesible de tener tus redes enlazadas a tu tienda y generar aspectos importantes de comunicación

Lummi
Mexico
About 1 hour using the app
November 22, 2021

App won't allow me to connect to my page, tried uninstalling it and now I can't reinstall it :( PLS HELP!

Milk & Sugar Gem Emporium
United States
About 11 hours using the app
Meta replied November 24, 2021

Hey there,

Adil here from Shopify. Thank you for taking the time to share your review of the Facebook Channel with us. Your feedback is extremely valuable. I'm sorry to hear of the issues you are facing with setting up and installing the Facebook Channel. I do want to make sure that you get the support that you need, so I'm going to follow up with you in an email to open up lines of communication.

Adil | Shopify

Edited September 2, 2020

More ads for my professional show, classes + women empowered business, CBB + personal customer servi

CHERRY BOOM BOOM
United States
About 1 hour using the app
October 19, 2020

Facebook offers us the opportunity to increase our web traffic and sales. We have been using it for some time with success. We have just updated to the new shopping app and are looking forward to increased success.

Java Skin Care
United States
About 1 hour using the app
October 19, 2020

Can only review the set up process re. integration with my shopify store for instagram shopping - overall it was very simple and quick to do. Still waiting for approval though, so not in a position to comment on the functioning of the app...

CIORA
United Kingdom
About 1 hour using the app
September 24, 2020

I recomend this app. It's very helpfull. I really use for my day job on my online store. Helps a lot to sell.

MAKE URBANA
Brazil
44 minutes using the app
August 27, 2023

so easy to use ........................................................................................

Fresh Fusion
United States
44 minutes using the app
Meta replied September 5, 2023

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
[Meta Support].

October 22, 2020

Very straight forward and easy to use. I am starting a e-commerce store, and these tools are extremely helpful. Thanks

Lovebow
Spain
About 9 hours using the app
March 24, 2021

以前のショップで使用していた時はなかったのに、新しいショップでアプリをインストールしたら、勝手にMessengerが追加された。
商品の連携はしたいが、Messengerはいらない。
削除する方法を教えてくれ。

Geek Jack
Japan
About 19 hours using the app
November 14, 2020

I really liked using this app to integrate Facebook with my store. It was much more streamlined than past experiences

braazilash
United States
41 minutes using the app