Reviews (8,391)

Overall rating
4.3
Counts per rating level
  • 66% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for boosting product visibility and customer engagement through easy integration and product catalog syncing for shoppable posts and ads. The setup is straightforward, enhancing ad management and sales tracking, crucial for business growth. Responsive customer support is also highlighted for efficiently resolving issues, ensuring a user-friendly experience that aids in effective social media marketing management.

September 11, 2020

It was fairly easy to set up and was set up within 5 minutes. Great user experience and streamlined process!

Haumea Designs
United States
7 minutes using the app
January 29, 2021

I had to turn off tracking in safari for one authentication at the end with Facebook. This was the only challenge I had. Otherwise, easy process.

Blood & Ink Records
United States
7 minutes using the app
September 30, 2020

Easy set-up with Shopify. The shopify articles were helpful as well! I definitely recommend setting up Facebook pixel with your account.

ScopeLocs
United States
7 minutes using the app
November 15, 2023

After I installed this app, my facebook account got suspended for 180 days.

SilverStateBeltBuckles
United States
About 1 hour using the app
Meta replied November 20, 2023

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution. Please contact our Business Support team via this link:

https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

February 16, 2023

Einrichten ging einfach und schnell - Geld für eine Ad Schaltung bezahlt - aber das grosse Zucker-Finale kam, mir wurde gleich das FACEBOOK Konto G E S P E R R T - toller Einstieg, für mich nicht besonders vertrauenserweckend, nachdem man alle Daten eingegeben hat.

AUMAKU
Germany
About 1 hour using the app
Meta replied May 4, 2023

Hi!
Vielen Dank, dass Sie sich die Zeit genommen haben, eine Bewertung abzugeben. Wir entschuldigen uns für die entstandenen Unannehmlichkeiten und möchten Ihnen bei einer Lösung behilflich sein. Bitte kontaktieren Sie unser Business-Support-Team über diesen Link https://help.shopify.com/en/support/support-type?returnTo=topic-select/sales-channels/sell-on-facebook-or-instagram, damit wir uns direkt mit Ihnen in Verbindung setzen und sicherstellen können, dass Sie die bestmögliche Erfahrung machen.

Danke schön,
[Meta-Unterstützung].

Edited April 5, 2021

I used this app because is great for business!
This App is also great to promote online business, products and services.

Serannastudio
Romania
6 minutes using the app
September 20, 2020

Not sure yet, just downloaded it.
Time will tell. I have high expectations so hopefully it will help me out.

RisquéFox
United States
6 minutes using the app
February 25, 2021

I used the app to help sell products from my store it was very helpful to me. I would suggest other to use this channel.

allforjj
United States
6 minutes using the app
September 14, 2020

This app has excellent integration between my Facebook, Instagram, and Shopify platforms. One stop shop.

Hotchkiss Leather
United States
6 minutes using the app
November 11, 2020

so easy! wow - I am finding the synergy across Shopify to the other main channels so simple and easy to use

stok.
New Zealand
6 minutes using the app