Reviews (8,390)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting product visibility and sales through seamless integration with social media, enabling shoppable posts and ads directly from feeds. They appreciate the easy setup, effective product syncing, and valuable sales analytics that enhance marketing strategies. The responsive customer support and user-friendly interface also receive positive feedback, making it a valuable tool for improving customer engagement and increasing sales.
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Provide some detail about what you did or did not enjoy about using this app. Your comments can help other merchants decide whether to use this app.
ottima, molto pratica e veloce da istallare e utilizzare, consiglio per sincronizzare tutto il catalogo
This is the setup process and a little early to say but it's been good so far. It's actually a little surprising I am being forced to write this many characters!
i cant avaible to check my busniness page , can you help me to go through out.
Hi There!
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.
Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram
We can follow up with you directly and ensure you have the best possible experience.
Thank you,
Meta Support
Had the old Shopify to Facebook catalogue all setup, now I can't select the correct catalogue as it says I don't have permission.
Thank you for leaving a review and sharing your experience. I'd like to hear more about any issues you are currently facing to ensure you are getting the most out of the app, so I'll be sending you an email shortly to discuss. - Anna, Shopify Support
Top car rapide à mettre en place / mais pas toujours très clair notamment sur les frais, les différentes politiques etc..
Relatively easy to set up... took maybe an hour to get it sorted out properly. Hoping it is going to increase sales. The only thing I would say it would be helpful if Shopify and Facebook could have provided a paragraph to insert into the privacy policy.
I clicked and installed, but I can't find how to link to the existing Instagram account. There are no instruction, just a blank page?
Hi There!
Kristin here with Meta! Thank you for taking time to leave a review. We would love to hear more about your experience with the Facebook & Instagram app and provide any help you might need.
If you would like assistance, please contact us through our business support team (https://www.facebook.com/business/help), so we can ensure you have the best possible experience.
Thank you, Kristin
App is good, sad to see Facebook Shop in no longer supported though, but the new FB and instagram is good.
For someone who isn't an expert, the set up was fairly simple and user friendly. I think Facebook could make business settings easier to find in general.